GTM & Biz Ops @ Tandem
New York City, NY (On-site)
Posted 3 weeks ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
AI-native office leasing broker
GTM & Biz Ops @ Tandem
$70K - $130K
- 0.05% - 0.15%
- New York, NY, US
Full-time
Role
Operations
Experience
1+ years
Visa
US citizen/visa only
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Brendan Suh
Founder
Brendan Suh
Founder
About The Role
About Tandem
Office leasing is one of the last professional services that still runs almost entirely on manual effort — brokers, phone calls, spreadsheets, and gut instinct.
We've used software and AI to transform a process that used to take months into one that takes weeks: matching companies to spaces faster, surfacing better options earlier, and guiding teams through every step of a lease.
We're not just building a better brokerage. We're figuring out what a services business looks like when AI does most of the work — and what still requires a human in the room.
We've helped more than 250 companies find and sign offices, and we’re just getting started.
The Role
You'll be client-facing every day — running discovery calls, touring spaces with founders and operators, helping companies work through offers and make decisions. That's the job.
But this role is also a product role. Every interaction you have is a data point: where does our AI handle things well? Where does a human conversation change the outcome? What parts of the leasing process still require judgment, trust, or presence that no system can replicate yet?
You'll be one of the people answering those questions in real time, and feeding that back into how we build. The best version of this role isn't someone who executes a process, it's someone who helps us figure out what the process should be.
Expect 60–70% of your time to be in-person across New York City, touring spaces, meeting clients, building relationships.
What We're Looking For
- You've been in a client-facing role that required real judgment: onsulting, expert networks, advisory, or client services. You know how to earn trust quickly and guide someone to a decision.
- You're curious about how AI is changing professional services and want to be inside that problem, not watching it from the outside.
- Strong communicator: you can run a sharp discovery call with a first-time founder and a seasoned CFO on the same afternoon.
- High judgment, low ego. Early-stage means the scope of your job will change. That should feel interesting, not frustrating.
- Based in New York City, comfortable spending significant time in the city.
- Competitive salary + equity
- Direct mentorship from founders who've built and scaled companies
- Ownership over a NYC market that's growing fast
- A small, hard-working, genuinely kind team
Empty offices, endless Zoom meetings, what’s that you say about “hybrid work”?
Founded in early 2023, we’re a YC-backed startup helping make office leasing a breeze.
Storyboard
Founded in 2019, Storyboard helps trucking fleets reduce costs, improve compliance, and keep trucks moving.Storyboard’s AI workers handle the day-to-day work that typically falls on dispatch and operations teams—from idling and fuel-related tasks to HOS and other compliance requirements, as well as driver requests and updates—all in real time.Everything is delivered through a hands-free, voice-first system that works while drivers are on the road, so they stay focused and operations keep running.Instead of relying on calls, texts, and after-the-fact reports, fleets use Storyboard to handle work as it happens—reducing fuel waste, improving compliance, and taking pressure off their teams.We’re proud to be backed by CRV, Operator Partners, and the Slack Fund—investors who believe in our approach to helping fleets operate more efficiently without adding complexity.
