About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Trip.com Group offers exceptional and comprehensive travel services, resources, and products across its platforms. We aspire to provide our 400 million+ customers worldwide with tools to plan and book their perfect trips.

We have more than 30,000 employees spread across 30 countries in Asia, Europe, the Americas, and Oceania, and are actively expanding our global markets to grow and become the world’s leading and most trusted family of online travel brands.

This is a hybrid role based out of Norwalk, CA.

In this Role, you’ll get to

• Help develop and own execution of local product strategy, feature prioritization, and initiatives to adapt our products and user experience for US & Canadian customers.
• Work collaboratively to influence cross-functional global and headquarters product, UX/design, marketing/merchandising, campaigns, and BD teams to drive local product initiatives.
• Leverage data to identify business opportunities and translate them into actionable business solutions, shape future effective profitable strategies, and make recommendations for improvements.
• Conduct integrated usability studies, research, and market analysis to understand customer needs and identify opportunities, plan product roadmap, and build localized products and features.
• Regularly provide local market intelligence and insights to local teams and headquarters to influence global product and marketing direction.
• Monitor and report on performance of product features and programs in our local markets.

What you'll Need to Succeed

• 5+ years of experience working in a consumer-facing and product-facing role, such as product management, product growth, product strategy, product marketing, strategy & analytics, business, or a related field
• Demonstrated ability to lead and influence cross-functional teams in a global setting
• Passionate about solving customer problems
• In-depth understanding of the US & Canada consumer markets and travelers
• Strong analytical and problem-solving skills
• Entrepreneurial mindset - you are excited about driving growth for new-stage products
• Fluent in both verbal and written English

Preferred Qualifications:

• Relevant experience in the travel, OTA, ecommerce, payments, or related industry
• Advanced proficiency in SQL
• Professional proficiency in Mandarin is a plus
• Global working experience

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!