Responsibilities

• Serve as the Monks lead point of contact with senior media client stakeholders across a group of accounts.
• Own the commercial health of the group in partnership with department leadership: scopes, staffing plans, forecasting and organic growth.
• Maintain in-depth knowledge of each client's business, including strategic priorities, historical performance, competitive threats and opportunities.
• Ensure senior Monks leadership is proactively engaged in client needs and regularly updated on relationship health.
• Lead client teams in the development of go-to-market strategies and integrated, full-funnel media plans informed by rich consumer and industry insights, with a laser focus on connecting strategy to outcomes.
• Champion AI-enabled workflows across planning, insight generation and reporting, applying senior judgment on where human strategy adds the most value.
• Track and oversee client scorecards to ensure teams are set up to hit performance goals.
• Lead and manage Client Strategy Leads and Directors as direct reports, with accountability for the total output of the group's media teams.
• Set teams up for success by establishing clear vision and goals, identifying training opportunities, facilitating cross-functional introductions and regularly offering constructive feedback.
• Develop process improvements and best practices to ensure consistency, flexibility and efficiency in all internal and external outputs.

Requirements

• 15+ years of industry experience focused on client service, media strategy and digital media.
• B2B experience is required
• Eager to forge long-term client partnerships fueled by curiosity, data-driven strategies and brand-performance outcomes.
• A master of traditional, digital and social media planning, buying and measurement.
• Fluent in data and AI-enabled tools, with the analytical rigor to separate signal from noise.
• Experienced in leading and managing growing teams in a high-pressure environment.
• Exceptional attention to detail across communications and deliverables.
• Not afraid to defect from the status quo in order to make our clients and company more successful.
• BA or equivalent with emphasis on marketing, advertising, or business.

Benefits

• Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
• This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.