Group Director, Experience Strategy (Pharma Ad Agency Experience required) at EVERSANA INTOUCH | New York City, NY | $143K/yr – $206K/yr

EVERSANA INTOUCH

Group Director, Experience Strategy (Pharma Ad Agency Experience required)

New York City, NY (Remote)

$143K/yr – $206K/yrSenior Level10+ years expFull time

Posted 2 months ago

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Job Summary

Own end-to-end Experience Strategy delivery across omnichannel programs, turning user insights and data into modular, scalable plans that elevate client outcomes and agency growth.

Omnichannel maturity assessment and transformation across brands.
Data-driven storytelling that translates insights into strategic client recommendations.
Collaborate with senior leadership to develop innovative deliverables that drive client success and agency growth.

Job Description

Responsibilities

Lead omnichannel maturity assessments and enable transformation across brands.
Optimize end-user flows and accessibility while defining briefs and implementation docs for programs.
Translate qualitative and quantitative data into data-backed client recommendations and compelling narratives.
Collaborate with senior leadership to develop innovative deliverables that drive client success and agency growth.

Requirements

Bachelor’s degree in marketing, communications, or a related field.
10+ years in Omnichannel/Experience/Digital Strategy or related field.
Oncology experience is a must due to client assignment.
Experience in Pharma/Biotech/Healthcare Marketing; strong communication and presentation skills.
Deep understanding of creating omnichannel experiences in pharma for HCPs and patients/caregivers; strong analytical skills.
Proficiency with Microsoft Office and digital collaboration tools (e.g., Miro, Mural, Airtable); working knowledge of marketing automation/CRM platforms (e.g., Veeva, Salesforce Marketing Cloud, Adobe).
Adept at using AI systems and frameworks.

Preferred

None specified.

Benefits

None specified.

EVERSANA INTOUCH

As part of EVERSANA, we’re the first – and only – agency to be backed up by a fully integrated commercial services platform, giving us an unmatched understanding of the brand journey, a front seat to patients’ experiences across the continuum of care, and greater expertise on how to move levers for business impact. It’s why we’re able to think bigger and broader about brand success. To truly appreciate everything from what advocacy groups are talking about to how prescriptions are priced and delivered to what really happens in the field. We offer insights that others can’t. And we do it all while keeping an eye on the future, helping you envision what’s next.

Founded in 2021

Overland Park, Kansas, US

1.2K employees (403 in marketing)

eversanaintouch.com