Global Manager - Digital, CRM & AI
Jeffersontown, KY (Remote)
Posted 1 day ago
Job Summary
Own the design and delivery of integrated DTC digital programs spanning e-commerce, CRM, content, SEO, and AI-enabled optimization, with cross-functional alignment and capability building.
- Lead CRM strategy and lifecycle management
- Drive AI adoption in content production
- Align digital marketing across brands
Job Description
Responsibilities
- Develop integrated digital frameworks and methods across DTC workstreams including e-commerce, SEO/AIO, content, CRM and UX.
- Integrate Digital Approaches with Homeplaces and physical Branded Experiences.
- Develop CRM activities that improve customer acquisition, engagement, retention and lifetime value across the DTC ecosystem.
- Ensure CRM initiatives are integrated with broader digital, media and content approach.
- Lead the adoption of AI across DTC content production, identifying opportunities to improve speed, quality, scale and operational efficiency.
- Contribute to internal capability building by promoting best practice across digital marketing, CRM and AI across the organization.
Requirements
- Bachelors degree in Marketing, Economics, or a related field, or equivalent demonstrable experience
- Minimum 6 years' experience in digital marketing with demonstrable strong progression from execution into strategic thinking and leadership.
- Excellent stakeholder management and presentation skills, with experience engaging senior managers and director level leadership.
- Comfortable operating in a matrixed, global organization across multiple brands and functions.
- Proven experience developing integrated digital strategies and tactics across e-commerce, paid media, SEO/AEI, CRM, and content within a multi-brand environment.
- Experience developing CRM strategies and plans including customer lifecycle management, segmentation, personalization and marketing automation.
- Experience with AI applications across digital marketing, including ai search optimization (AEO), AI-assisted content production and workflow automation in brand and consumer discovery.
- Experience with CRM platforms such as Klaviyo or Salesforce, consumer data platforms (CDPS), first-party data tactics and audience management.
- Strong analytical capability with experience translating complex performance data into strategic recommendations.
- Platform experience including Shopify, WordPress, Google analytics 4, Google search console, Brightedge (or equivalent), CRM platforms and major paid media platforms.
Benefits
- Sazerac offers a comprehensive compensation and benefits package that includes medical, dental, vision, 401K, paid time off, and more. These benefits may vary depending on location and work type. Learn more about how we support our employees here.
Founded in 1850, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Our vision is to become one of the industry’s most desired places to be. Sazerac attributes its success to a unique blend of history, culture, brands, relationships, innovation, technology, and most importantly, its people. Visit our website to learn more about our award winning brands and culture!
Salaries
Posted range
$93K/yr – $140K/yr
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