Freelance Account Director

Responsibilities

• The Role: Freelance Account Director
• We are looking for an experienced Freelance Account Director to support our content studio team on a leading entertainment client, overseeing projects and campaigns from initial brief through to final delivery.
• This is a hands-on, client-facing role requiring strong relationship management, strategic thinking, and the ability to lead complex, integrated workstreams in a fast-paced environment.
• You will serve as a trusted partner to the client, ensuring projects run smoothly, creative work meets business objectives, and teams remain aligned across multiple priorities.
• You will be expected to step in quickly, take ownership of complex workstreams, and confidently lead projects from brief through delivery.
• You will play a key role in overseeing brand and performance-driven creative, including campaigns across digital, social, email, CRM, and direct marketing channels.
• A strong understanding of customer engagement, retention, and subscription-based businesses will be valuable, alongside the ability to balance creative ambition with measurable business results.
• We're looking for someone who can hit the ground running, confidently manage senior client relationships, anticipate challenges, and work collaboratively with creative, strategy, production, and project management teams.
• You should be comfortable independently owning client workstreams and driving decisions and delivery with minimal oversight.
• The team is based out of the client's office in NYC, and this role requires 2 days a week onsite.

Requirements

• 8+ years of agency experience in account management, including experience at the Account Director level.
• Ability to thrive in a fast-paced environment, managing multiple complex projects, competing priorities, and tight deadlines while maintaining clear communication and alignment across teams.
• Proven experience managing senior client relationships and leading complex, integrated campaigns.
• Experience leading major branding projects, including brand identity development, brand overhauls, or large-scale creative system builds and rollouts.
• Strong background in digital, social, CRM, and performance-driven marketing, including email and direct marketing.
• Experience working across high-volume accounts with multiple business lines, stakeholders, and agency partners.
• Strong commercial acumen, including experience managing budgets, scopes of work, and account finances.
• Ability to confidently lead cross-functional teams and navigate complex creative and production processes.
• Excellent communication, presentation, and relationship-building skills.
• Strong organizational skills and the ability to manage multiple projects and competing deadlines.

Preferred

• Experience supporting entertainment, media, or subscription-based businesses is highly desirable.