Responsibilities

• Franchisee Marketing Support - Support the Marketing Manager by serving as a day-to-day point of contact for franchisees.
• - Respond to inquiries, provide guidance on local marketing programs, and help connect franchisees to the appropriate tools, resources, and next steps.
• Marketing Material Management - Assist in the creation, organization, distribution, and maintenance of marketing materials and toolkits.
• - Ensure assets are current, on-brand, and easily accessible to franchisees.
• Training & Education - Help coordinate and support training sessions, webinars, and onboarding resources.
• - Prepare materials, manage logistics, and assist franchisees in learning how to use marketing tools and programs effectively.
• Content Creation - Assist with drafting and organizing content for newsletters, emails, social media, and internal communications to keep franchisees informed and engaged.
• Resource & Playbook Maintenance - Assist in updating marketing guides, playbooks, and best practice resources to ensure information remains accurate and helpful for franchisees.
• Other duties and responsibilities as assigned

Requirements

• Bachelor’s Degree in Marketing, Communications, Business or related field, and
• 1+ years of experience in Marketing, or other relevant professional work experience, or
• Combination of education and experience

Preferred

• Experience with Canva and content creation is a preference
• Strong preference to candidates with franchisee support experience

Benefits

• medical, dental, and vision insurance
• Flexible Spending Accounts (FSAs)
• Health Savings Accounts (HSAs)
• supplemental life insurance
• Annual discretionary bonus
• 401(k) retirement plan, which includes matching contributions equal to 100% of the first three percent of eligible compensation contributed and 50% of the next two percent
• 10 paid holidays
• 8 paid hours for associates to volunteer in their community
• open time off to support work-life balance