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Silva-Lining HR

Fractional Trade Community Manager

USA (Remote)

Salary Not AvailableMid Level3+ years expContract

Posted 2 months ago

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Job Summary

Drive a remote community-engagement program for trade clients using Instagram as the primary channel to grow, nurture, and activate a niche online audience, spanning outreach, events, content planning, and cross-functional alignment.

  • Own growth and engagement strategies across social platforms, with a focus on Instagram-driven client outreach and participation.
  • Coordinate events and content plans with marketing/product teams to align initiatives with company objectives.
  • Measure, iterate, and optimize engagement to strengthen community presence and client interactions.

Job Description

Responsibilities
  • Oversee and execute the trade-client engagement strategy, primarily through Instagram
  • Manage and moderate community platforms, social channels, and online discussions to maintain a positive and engaging environment
  • Reach out to existing clients and encourage them to follow and engage with the company’s social media platforms
  • Maintain ongoing engagement with existing clients by liking, commenting on, and resharing relevant posts and content
  • Use Instagram and other social platforms to identify potential new clients and manage outreach efforts
  • Develop and implement strategies to increase community participation, engagement, and brand presence
  • Coordinate and organize community events, webinars, and virtual engagement initiatives
  • Monitor and respond to community feedback, inquiries, and messages in a timely and professional manner
  • Collaborate closely with marketing and product teams to ensure community initiatives align with broader company goals and campaigns
  • Assist with content planning and social media engagement efforts to strengthen community visibility and interaction
Requirements
  • Bachelor’s degree in Communications, Marketing, Business, or a related field preferred
  • 3+ years of experience in community management, client engagement, or related roles
  • 2+ years of hands-on social media management experience, specifically on Instagram
  • Strong understanding of engagement strategies and audience interaction techniques
  • Proven experience growing and engaging online communities through social media platforms
  • Experience managing webinars, online events, or community engagement initiatives
  • Strong understanding of online community platforms, social engagement tactics, and outreach strategies
  • Strong relationship-building and interpersonal skills
  • Excellent verbal and written communication skills
  • Creative, proactive, organized, and equipped with strong time management skills
  • Comfortable initiating conversations and engaging with clients or online communities
  • Strong emotional intelligence and professionalism in online interactions
  • Collaborative team player with the ability to work independently in a remote environment