Responsibilities

• Retail Partnership Management: Serve as the primary point of contact for assigned Lowe’s and Home Depot stores.
• Retail Partnership Management: Build and maintain strong store-level relationships, ensuring alignment on expectations and goals.
• Retail Partnership Management: Monitor weekly store performance metrics and address opportunities for improvement.
• Retail Partnership Management: Conduct multiple product & service knowledge training sessions in stores weekly and provide timely updates to internal leadership and retail partners.
• Team Leadership & Promoter Development: Assist the Events Training Manager in the training of new promoters.
• Team Leadership & Promoter Development: Provide ongoing coaching to struggling or underperforming team members.
• Team Leadership & Promoter Development: Conduct regular field visits to observe promoters in action and ensure compliance, professionalism, and adherence to methodology and scripting in the field.
• Team Leadership & Promoter Development: Motivate and inspire promoters to reach and exceed performance goals.
• Lead Generation & Personal Production: Spend 2–3 days per week actively working in stores or at events as an on-site promoter.
• Lead Generation & Personal Production: Generate qualified leads and appointments while modeling best-in-class customer engagement.

Requirements

• 1+ years of experience in field marketing, retail management, event coordination, or similar customer-facing sales role
• Valid driver’s license and reliable personal vehicle (vehicle allowance included)
• Ability to frequently work on weekends, evenings, and some holidays as needed for events and peak retail traffic and training timeframes
• Ability to lift up to 50 lbs for event setups
• Willingness to occasionally travel regionally across Texas and Louisiana to support other teams for larger events or training classes

Nice To Have

• Leadership experience preferred (formal or informal)
• Strong interpersonal and communication skills with the ability to motivate and coach a diverse team
• Ability to build rapport quickly with store managers, staff, and external partners
• Strong problem-solving skills and comfort working independently in the field
• Highly organized, reliable, and comfortable managing multiple locations

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Referral program
• Travel reimbursement
• Vision insurance
• Competitive salary + performance incentives