Responsibilities

• Own the end-to-end workflow for annual Local School Marketing plan submissions across 560+ schools, including templates, timelines, approval routing, and documentation
• Build and maintain scalable systems to manage high-volume plan submissions with accuracy and consistency
• Serve as the single source of truth for plan submission status, ensuring real-time visibility into submitted, pending, and non-compliant schools
• Equip Field Marketing Managers with standardized templates, toolkits, and clear process guidance for each planning cycle
• Identify operational inefficiencies and recommend process improvements to enhance team effectiveness and the Franchise Owner experience
• Proactively identify and drive opportunities for innovation and continuous improvement across the function to enhance performance, efficiency, and business outcomes.
• Champion a culture of continuous improvement by challenging the status quo, testing new ideas, and scaling successful initiatives.
• Leverage data, insights, and emerging trends to inform innovation efforts and optimize execution.
• Partner with Franchise Support, Finance, and Legal/Compliance to ensure alignment with franchise agreement requirements
• Partner with Commercial + Marketing team to support development of local school programs and toolkits
• Serve as the operational liaison between Field Marketing and key partners, including Finance, IT, and Business Analytics
• Support onboarding of new Franchise Owners into the LSM program, ensuring clear understanding of expectations, tools, and processes