Responsibilities

• 1. Farm Store & Inventory Management
• Store Management: Manage the daily operations of the farm store, including inventory management, cleaning, organizing, and maintaining an excellent store appearance.
• Shelf Stocking: Keep store shelves fully stocked and presentable for incoming visitors.
• Inventory Tracking: Update and adjust inventory records at the end of each work day to accurately reflect what was sold in the store and what was utilized for subscription boxes.
• 2. Social Media & Content Creation
• Posting Frequency: Post to the farm's Facebook and Instagram pages roughly 2 days a week with a strategic mix of sales and informative content.
• Informative Content: Focus posts around the history of Watson Farms, our regenerative agriculture methods, upcoming farm events, and real-time updates on what is happening out on the pastures.
• Content Sourcing: Use photos from the Marketing Album or utilize down time or moments when the storefront is covered to walk the farm and capture high-quality photos and videos for content creation.
• Research & Repurposing: Brainstorm new ideas by reviewing our extensive blog and newsletter archives dating back to 2014, and by researching similar farms to generate fresh marketing concepts.
• 3. Customer Service & Website Administration

Requirements

• Mission-Driven: Must be enthusiastic and passionate about Watson Farms' mission of bringing pasture-based, wholesome proteins to families across the Southeast and beyond.
• Product Knowledge: Commitment to learning our pasture-raised meat products inside and out to confidently answer customer questions.
• Communication Skills: Excellent phone etiquette, clear communication, and comfortable writing engaging social media copy.
• Required Software Stack: Familiarity with (or willingness to learn) the following programs: Zendesk; WordPress / WooCommerce; Google Workspace (Gmail, Docs, Sheets); Adobe products and services; Core social media platforms (Facebook, Instagram)
• Required Reading: Upon hire, the candidate must read all internal policy documents and read Amaze Every Customer Every Time by Shep Hyken.

Benefits

• Employee discount