Responsibilities

• Manages Modivcare's media relations program, serving as the primary corporate contact for inbound media inquiries and proactively pitching stories, commentary, and executive perspectives to healthcare, business, and trade press.
• Develops and maintains relationships with journalists, editors, and reporters covering healthcare services and Medicaid managed care, building a durable network that supports earned media objectives.
• Drafts, edits, and distributes press releases, media statements, op-eds, and letters to the editor, ensuring accuracy, message alignment, and adherence to brand voice and legal review requirements.
• Owns the corporate library of evergreen PR content — including executive biographies, corporate fact sheets, boilerplate language, and approved talking points — maintaining currency and consistency across all external materials.
• Creates corporate social media strategy, developing and executing a content calendar that reflects the company's external communications priorities, brand standards, and audience engagement goals, with support from external agency partners as applicable.
• Develops strategy and supporting materials for tradeshows.
• Monitors corporate social media channels and the broader media landscape for coverage, sentiment, and emerging narratives relevant to Modivcare, escalating issues through appropriate channels.
• Coordinates the development of speaking opportunity materials — including speaker abstracts, presentation support content, and award submissions.
• Partners with internal communications to ensure alignment between external messaging and employee-facing communications, particularly during significant announcements, organizational changes, or reputational events.
• Collaborates with marketing communications on external channel content that intersects with the corporate website, ensuring that PR-driven content and brand-driven content are consistent and mutually reinforcing.

Requirements

• Bachelor's Degree in Communications, Public Relations, Journalism, or a related field required.
• Seven (7) plus years of experience in media relations, public relations, or external communications required.
• Or equivalent combination of education and/or experience.
• Proven experience in media relations, public relations, or external communications, with a demonstrated track record of securing earned media coverage and managing journalist relationships in a corporate or agency environment.
• Exceptional written and verbal communication skills, with the ability to draft clear, accurate, and compelling press materials, statements, and social content across a range of formats and audiences.
• Demonstrated ability to manage multiple concurrent workstreams — including proactive media outreach, reactive inquiry response, and content production — with strong attention to detail and consistent follow-through.
• Strong understanding of the earned media landscape, including how healthcare and business press operates, what drives coverage, and how to position corporate narratives effectively with relevant media outlets.
• Familiarity with social media management practices for corporate channels, including content planning, publishing, community monitoring, and performance measurement.
• Proven ability to build and maintain productive working relationships with external stakeholders, including journalists, agency partners, and industry contacts.
• Strong project management skills, with the ability to prioritize competing demands and meet deadlines in a fast-paced, regulated environment.
• Demonstrated ability to exercise sound judgment and discretion when handling sensitive information, including pre-announcement materials, crisis-related content, and executive communications.
• Working knowledge of the healthcare services industry, including the regulatory and reputational dynamics of Medicaid-funded programs; experience in healthcare or Medicaid managed care preferred.
• Proficiency in Microsoft Office Suite and familiarity with content management systems, social media management platforms, and media monitoring tools.
• Ability to navigate a complex, matrixed organization and collaborate effectively across functions, including legal, investor relations, human resources, and business unit communications teams.

Preferred

• Experience in a healthcare services or Medicaid managed care environment preferred.
• Familiarity with social media management and external communications in healthcare preferred.

Benefits

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post -Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)