External Communications, Chase Auto Vice President

Responsibilities

• Lead external communications strategy for Commercial Solutions, ensuring alignment with enterprise priorities and long-term growth objectives.
• Serve as a trusted advisor to senior executives, providing strategic counsel on positioning, media engagement, executive visibility, and reputational considerations.
• Develop and execute proactive, insight-driven narratives that highlight innovation, client partnerships, product capabilities, and industry leadership across both consumer and commercial segments.
• Partner closely with executives to support media interviews, speaking engagements, major announcements, and thought leadership opportunities.
• Own media strategy and cultivate strong relationships across national, financial, automotive, consumer, and trade press.
• Anticipate and manage reputational risk and lead communications planning for sensitive or high-impact situations in coordination with Legal, Compliance, and Corporate Communications.
• Translate complex financial and automotive topics into clear, credible, and compelling messaging for external stakeholders.
• Collaborate across Consumer and Community Banking and Corporate Communications to ensure consistency with firmwide messaging and strategic priorities.
• Monitor industry trends, competitive dynamics, and the evolving media landscape to inform strategy and identify opportunities to differentiate the business.
• Oversee external agency partners and implement measurement frameworks to evaluate the effectiveness of communications programs as needed.

Requirements

• 7+ years of relevant, progressively responsible experience in external communications, corporate communications, or public relations; Bachelor’s degree in journalism or communications
• Proven success advising senior executives and developing B2B communications strategies that lead measurable business outcomes.
• Significant experience engaging both consumer-facing media and B2B or trade publications, with the ability to tailor messaging to distinct audiences.
• Strong executive presence with the ability to influence stakeholders and operate with credibility at senior levels of the organization.
• Exceptional writing, editing, and messaging skills with disciplined attention to detail.
• Demonstrated ability to anticipate and manage reputational risk within a regulated industry.
• Experience navigating complex, matrixed organizations with multiple stakeholders and competing priorities.
• Strong business acumen and strategic orientation, with the ability to connect communications strategies to broader enterprise goals.
• Excellent writing, editing and presentation skills
• Ability to thrive in a fast-paced environment with multiple assignments, stringent deadlines and changing priorities

Preferred

• Communications experience within commercial banking

Benefits

• comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.