Experience Manager (all genders) - Automotive Brand Experience

Los Angeles, CA (On-site)

Salary Not AvailableFull time

Posted 4 months ago

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Job Description

JOIN US
Drive the future of brand experience in Los Angeles: We are looking for an Experience
Manager (all genders) to engage our community and bring automotive innovation to life.
Use your passion to create moments that inspire – we look forward to meeting you!
What You Do
  • Customer Experience: Represent the brand through high-quality interactions, guiding visitors through our vehicles, exhibits, and services.
  • Guest Engagement: Create personalized customer journeys by welcoming guests and handling inquiries with a high level of service orientation.
  • Studio Operations: Support in-store events and ensure the space consistently reflects premium brand standards.
  • Customer Insights: Collect and document visitor feedback to identify opportunities for enhancing the overall brand experience.
Who You Are
  • Experience in retail, hospitality, or a customer-facing role; a background in automotive or luxury environments is a plus
  • Deep passion for the automotive industry and premium brand experiences
  • Excellent communication skills with a strong focus on service and customer orientation
  • Hands-on, confident, and proactive mindset with flexibility regarding working hours (evenings and weekends)
  • Full fluency in English; additional languages are a plus
What To Expect
  • PIONEERING IMPACT: Shape a next-generation automotive brand within a high-visibility, premium environment.
  • GLOBAL COLLABORATION: Work within a dynamic, international network alongside diverse cross-functional teams.
  • TEAM & CULTURE: Collaborative environment with a strong focus on service excellence.
Is it a Match?
Contact me:
Lhea
Team Leader People
About Us
LIGANOVA is a leading company for seamless brand & retail experiences.
We are driven by the interaction of people, brands and products in physical and digital connected spaces. We always think next, embrace sustainability, love innovation & live the Zeitgeist.
For three decades we have worked with the most influential global companies & brands on the cutting edge.
LIGANOVA HORIZON logo

LIGANOVA HORIZON

At LIGANOVA HORIZON, we work with companies navigating constant change, helping them adapt and innovate through design, strategic thinking, and technology-driven marketing solutions across brands and products, platforms and services, physical spaces, and virtual worlds. Together, we shape the brand spaces of tomorrow – crafting experiences that connect deeply and turn moments into stories. As part of the LIGANOVA GROUP, we bring phygital excellence to life, delivering impactful solutions at scale.

Founded in 2009
Frankfurt, Hesse, DEU
27 employees (12 in marketing)