Position Summary
The Experience Communication Specialist plays a crucial role in managing ECU Health's communication system. The position should exhibit excellent communication skills, the ability to stay calm under pressure, and proficiency with our call center software.
Minimum Requirements
High school diploma, GED or higher. Equivalent international degrees accepted.
0 to 2 years of hospitality, customer service, or another human services field required.
If bilingual, must demonstrate proficiency upon hire.
Other Information
Full time with benefits - 40 hours per week
Day shift: Primarily M-F and rotating every other weekend
Team currently works 3 (12hr) shifts and 1 (4hr) shift
Bilingual Candidate Preferred But Not Required
ECU Health
About ECU Health Medical Center
ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.