Executive Director of Media Relations & Spokesperson

Boston, MA (On-site)

$130K/yr – $158K/yrSenior Level8+ years expFull time

Posted 3 hrs ago

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Job Summary

Lead the university’s crisis and reputation communications, acting as the primary spokesperson, while guiding media strategy and executive-level messaging for sensitive issues.

  • Own and drive crisis communications and reputational risk management for the university.
  • Steer strategic media relations and spokesperson activities with senior leaders.

Job Description

Responsibilities

  • Primary University Spokesperson: Serve as the lead spokesperson and provide high-level strategic counsel to executive leadership on complex, sensitive, and urgent issues affecting the University.
  • Reputation & Issues Management: Proactively identify and track, national news trends, advising senior administration on media responses and communications strategies to safeguard the Universitys reputation.
  • Emergency Communications Leadership: Lead the Universitys comprehensive emergency communications strategy and safety protocols, partnering with University Police and emergency management teams on preparedness, simulations, and real-time crisis response.
  • Strategic Media Relations: Cultivate and maintain deep relationships with local and national media outlets, directing and leading the Universitys media response and facilitating expert commentary from academic and administrative leaders.
  • Communications Oversight & Content: Oversee the development of critical communication materials including media statements, briefing documents, and key messaging ensuring clear, consistent and accurate information and voice.
  • Team & Operational Direction: Provide guidance to internal stakeholders on media engagement, while managing administrative functions such as film/commercial location requests and the proprietary use of University names and logos.

Requirements

  • B.S./B.A in journalism or communications and eight or more years of relevant experience in crisis communications, corporate communications, public relations, reputation management, or related fields, or equivalent.
  • Proven experience working with executive-level leaders and managing diverse communication strategies.
  • Demonstrated expertise in strategic decision-making, especially under stress.
  • Exceptional ability to craft and deliver strategies and messaging on sensitive issues for diverse audiences, both internal and external, under tight deadlines.
  • Strategic thinker with a track record of developing and executing multi-faceted communication plans.
  • Strong news judgment with an appreciation of brand alignment in response strategies.
  • Deep understanding of news and social media dynamics, including stakeholder interactions across various channels.
  • Excellent organizational skills, with the capacity to juggle different projects simultaneously, with consistent accuracy, follow-through, and timely completion of projects.
  • Exceptional interpersonal communication and relationship management abilities. Ability to gain buy-in from project stakeholders.
  • Strong belief in truth and transparency as key communication principles.

Preferred

  • Master's degree.
  • Five or more years of management experience.
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