Responsibilities

• Write and edit high-quality, on-brand content across formats including lifecycle content, website copy, campaign messaging, landing pages, and customer stories.
• Support integrated marketing campaigns by developing clear, compelling content strategy and copy that aligns with creative concepts and business goals.
• Collaborate with marketing team, brand & creative leads, designers, and UX partners to ensure content is clear, user-focused, and effective across all touchpoints.
• Execute content briefs, translating strategy and messaging frameworks into polished deliverables.
• Apply brand voice, tone, and messaging guidelines consistently across all content.
• Assist with content updates and optimizations to support SEO, conversion, and performance goals.
• Participate in content reviews, incorporating feedback and revisions with attention to detail and deadlines.
• Help maintain content documentation, templates, and libraries to support efficient workflows.
• Learn and apply emerging AI tools and best practices, including responsible use of AI, to improve content quality and efficiency.

Requirements

• 3–5 years of experience in copywriting, content writing, or a related role (in-house, agency, or freelance), with substantial experience writing lifecycle/email marketing copy.
• Experience in SaaS, B2B, or service-based businesses is a plus, but not required.
• Strong writing and editing skills, with a portfolio that demonstrates clarity, voice, and attention to detail. Specific experience with email/lifecycle marketing, event marketing, and paid ad copywriting is highly desirable.
• Ability to adapt writing style to different audiences, channels, and goals.
• Comfort collaborating cross-functionally and taking direction from various sources.
• Understanding of digital marketing, brand fundamentals, and customer-focused writing.
• Interest in deepening your knowledge of SEO, UX writing, and conversion best practices.
• Highly organized, dependable, collaborative, and open to feedback.

Preferred

• Experience in SaaS, B2B, or service-based businesses is a plus, but not required.
• Specific experience with email/lifecycle marketing, event marketing, and paid ad copywriting is highly desirable.

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Continued investment in your professional development
• Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program