Responsibilities

• Serve as the primary client-facing lead and strategic advisor.
• Develop and manage the overall program strategy, governance model, and operating framework.
• Align stakeholders around program objectives, success metrics, and execution priorities.
• Lead and coordinate event professionals and supporting resources to ensure successful program execution.
• Conduct regular team check-ins to track deliverables, resolve issues, and maintain program alignment.
• Support onboarding and integration of new team members into program processes, tools and operating procedures in partnership with the Sr. Account Director.
• Align program KPIs and measurement frameworks to track performance and business impact.
• Create and maintain program timelines, milestones, and execution plans.
• Drive knowledge sharing, documentation, and cross-functional readiness to ensure business continuity.
• Review and synthesize provided use cases, verticals, personas, interests, and messaging frameworks.

Requirements

• 7+ years of event strategy, operations, and program management experience
• Experience leading B2B enterprise technology event programs and stakeholder ecosystems
• Strong understanding of virtual and hybrid event formats
• Proven success managing complex, cross-functional initiatives
• Experience creating governance models, workflows, and operational frameworks
• Familiarity with Microsoft collaboration and reporting tools
• Strong executive communication and stakeholder management skills
• Ability to balance strategic thinking with operational execution
• Location: Can work remotely from within the U.S.

Benefits

• Benefits available if eligible