Responsibilities

• Represent the client at branded pop-up activations within shopping centres and retail partner locations throughout Louisville.
• Set up, maintain, and dismantle promotional displays, digital screens, and campaign materials before and after each event.
• Engage shoppers through friendly, natural conversations to introduce current campaigns, products, and promotional offers.
• Deliver interactive brand experiences, including product demonstrations, giveaways, competitions, loyalty programme registrations, and app downloads.
• Answer customer questions while creating positive, memorable interactions that increase brand awareness and engagement.
• Capture customer engagement data, registrations, and qualified leads using tablet-based systems before passing opportunities to the wider sales team where appropriate.
• Monitor campaign activity throughout the day, recording engagement levels and supporting daily performance objectives.
• Keep the promotional space professional, organised, and visually appealing throughout each campaign.
• Work closely with fellow event representatives and campaign managers to ensure each activation delivers an exceptional customer experience.

Requirements

• An outgoing, confident personality with excellent communication skills.
• Someone who enjoys speaking with new people and thrives in busy public environments.
• Reliable, punctual, and flexible to work campaign schedules, including weekends when required.
• Comfortable learning tablet-based applications and digital registration systems.

Preferred

• Previous experience in events, promotions, hospitality, customer service, retail, or sales is beneficial but not essential.

Benefits

• Flexible schedule
• Paid training