Thegemusa

Event Customer Service Representative | Entry Level

Virginia Beach, VA (On-site)

$17/hr – $22/hrIntern/New GradFull time

Posted 3 months ago

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Job Summary

Drive customer-service focused event experiences by engaging attendees, presenting product information, and promoting brands at live campaigns and events to boost engagement.

  • Engage with customers at events, promotions, and outreach campaigns
  • Must-have: Strong communication and interpersonal skills
  • Standout: Opportunity to work with national brands and marketing campaigns

Job Description

Responsibilities

  • Engage with customers at events, promotions, and outreach campaigns
  • Provide clear and professional product and service information
  • Answer customer inquiries and deliver exceptional customer support
  • Build strong relationships through positive, face-to-face communication
  • Assist with event setup, coordination, and execution
  • Collect customer feedback and support campaign performance tracking
  • Contribute to team goals and overall event success
  • Maintain a professional, customer-focused attitude at all times

Requirements

  • Strong communication and interpersonal skills
  • Interest in customer service, marketing, or event promotions
  • Customer service, retail, or hospitality experience is a plus (not required)
  • Positive attitude and professional demeanor
  • Ability to work in a fast-paced, event-based environment
  • Strong problem-solving and active listening skills
  • Team-oriented with a collaborative mindset
  • Eagerness to learn, grow, and advance professionally

Benefits

  • Paid training and hands-on experience in customer service and marketing
  • Career advancement into team leadership and management roles
  • Opportunity to work with national brands and marketing campaigns
  • Supportive, fast-paced, team-oriented environment
  • Performance-based promotions and incentives
  • Travel opportunities based on performance and campaign needs
  • Engaging, people-focused work environment (not a desk job)