Responsibilities

• Engage directly with retail customers at in-store marketing events, introducing AT&T’s latest devices and service offerings.
• Execute promotional campaigns and product launches, delivering hands-on demonstrations of flagship devices and new features.
• Guide customers through device and plan options based on their lifestyle needs (streaming, gaming, business use, smart-home connectivity).
• Manage the full sales process from initial greeting to activation, including eSIM setup, secure data transfers, and feature education.
• Maintain accurate customer records and sales documentation to ensure compliance and long-term satisfaction.
• Collaborate with retail teams to support daily sales goals and maximize event performance.

Requirements

• Previous experience in customer-facing roles such as retail, hospitality, or promotional marketing preferred but not required.
• Ability to explain wireless technology features (including 5G+ connectivity and AI-powered tools) in simple, benefit-focused language.
• Strong organizational skills with attention to detail in handling customer information and sales documentation.

Preferred

• Previous experience in customer-facing roles preferred but not required

Benefits

• Employee discount