Responsibilities

• Act as a go-to contact for customers—handling questions, order updates, and support
• Help prepare quotes, pricing, and proposals to support the sales team
• Process and track purchase orders with a high level of accuracy
• Maintain CRM records and keep customer & sales data organized
• Partner with operations, finance, and logistics to ensure smooth order fulfillment
• Review contracts and ensure everything aligns correctly
• Support social media efforts (especially LinkedIn) and content scheduling
• Assist with marketing campaigns, email outreach, and promotions
• Help create and maintain marketing materials and branded content
• Contribute to SEO efforts (keyword research, content optimization)
• Track marketing performance and help turn data into insights
• Keep marketing assets and content libraries organized

Requirements

• Bachelor’s degree (recent grads encouraged!)
• Strong communication skills and a customer-first mindset
• High attention to detail and strong organization skills
• Ability to juggle multiple priorities in a fast-paced setting
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)

Preferred

• Any exposure to sales, customer service, or marketing
• Experience with CRM systems or analytics tools
• Interest in manufacturing, industrial products, or operations

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)