Entry Level Communications Agent

Phoenix, AZ (On-site)

Salary Not AvailableFull time

Posted 2 months ago

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Job Description

 Job Title : Entry Level Communications Agent
Location: Phoenix, AZ
Job Type: Full-time
About Us: We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. This role is an excellent opportunity for individuals looking to start a career in communications, customer service, or public relations. The successful candidate will be the first point of contact for clients, handling inquiries and providing clear, professional information and support.
Key Responsibilities
  • Handle inbound and outbound communications via phone, email, and chat.
  • Provide accurate and timely information to clients regarding services and products.
  • Assist in resolving customer inquiries and issues efficiently and courteously.
  • Maintain detailed and organized records of interactions in the communication management system.
  • Collaborate with team members to ensure consistent and high-quality communication standards.
Requirements
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and a customer-focused attitude.
  • Ability to handle multiple communication channels simultaneously.
  • Proficient in using standard office software and communication tools.
  • Good problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
CincyConnect Services logo

CincyConnect Services

At Tribeca, our expectations are high. Our winning culture puts an emphasis on self-awareness, intensity, and detailed execution to hit our goals. We ensure that our clients are profitable in the markets in which they partner with us and are able to measure success on an objective scale. Our highly intelligent and motivated team works seamlessly with senior level individuals from the Fortune 500 companies we partner with to brainstorm solutions to every detail that demands execution.

Founded in 2017
Cincinnati, Ohio, USA
11 employees (1 in marketing)