Job Title:Enterprise Communications Specialist II
Status:Exempt
Reports to: Director - Enterprise Communications
Department: Enterprise Communications 
Job Code: 11240
Pay Range: $85,100.00 - $100,000.00 Annually
WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.
WHO YOU ARE:
You’re a strategic, employee focused communicator who knows how to turn complex ideas into clear, engaging messages. You partner easily with leaders and teams, lead communications from planning through execution, and adapt content to fit the audience and channel. You’re organized, data informed, and comfortable managing multiple priorities with minimal oversight. You collaborate well, offer sound communications guidance, and are always looking for ways to improve clarity, engagement, and how work gets done.
WHAT YOU'LL DO:

• Strategic communications support 1. Partner with business units to understand objectives and recommend appropriate communications, messaging, methods, timing, and channels. 2. Lead internal communications planning, multi-media campaigns, change initiatives, and operational communications from planning through execution. 3. Adapt messaging and formats based on audience needs and channel best practices. 4. Identify opportunities to improve clarity, engagement, or efficiency across communication channels and tactics.
• Content development and delivery 1. Write, edit, and manage a range of internal communications including emails, intranet content, social media posts, video scripts, announcements, presentations, and talking points. 2. Translate complex, technical, or ambiguous information into clear, employee centered messaging. 3. Ensure content aligns with brand, voice, tone, and style guidelines. 4. Manage content calendars, deadlines, and approval workflows with minimal oversight.
• Data, insights, and optimization 1. Use engagement data and feedback to evaluate communication effectiveness. 2. Contribute to reporting and analysis for internal communications channels. 3. Recommend adjustments based on results and insights.
• Collaboration and influence 1. Build strong working relationships with internal partners and stakeholders. 2. Provide consultation and guidance on internal communications best practices. 3. Support and review content developed by junior team members, as appropriate. 4. Contribute ideas that improve processes, tools, or ways of working.
• Other duties as assigned.

QUALIFICIATIONS AND PREFERENCES:

• Bachelor’s Degree or higher from an accredited university with a preferred focus in English, marketing, communications or equivalent combination of education and professional experience.
• 8+ years of communications experience, preferably in a financial services company.
• 3+ years Supporting Human Resources communications, including HR programs, initiatives, and business processes.

WHY JOIN US:
Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.
Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=2106
DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

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