Responsibilities

• Florida State University seeks an Enrollment Liaison, Graduate Enrollment & Student Success to support strategic initiatives focused on graduate student recruitment, enrollment growth, and student success. This position serves as a primary liaison between academic departments, university leadership, admissions personnel, and external stakeholders in support of graduate enrollment initiatives.
• Develop and implement recruitment and enrollment strategies for designated graduate programs to support enrollment growth objectives.
• Monitor and analyze enrollment funnel metrics, including inquiries, applications, admissions, enrollment, and conversion rates. Develop reports and recommendations based on enrollment data and trends.
• Collaborate with academic departments, faculty, program directors, and university leadership to identify opportunities for enrollment growth and program expansion.
• Coordinate and manage strategic projects involving multiple academic colleges and administrative units. Monitor timelines, deliverables, and project outcomes.
• Facilitate meetings, planning sessions, and stakeholder engagement activities related to graduate enrollment initiatives.
• Support the development and implementation of recruitment events, webinars, information sessions, and other outreach activities designed to increase graduate enrollment.
• Evaluate recruitment, admissions, marketing, and student engagement processes and recommend improvements to support enrollment objectives.
• Assist academic units in developing enrollment growth plans and identifying solutions to obstacles impacting enrollment performance.
• Develop and maintain relationships with employers, professional organizations, community partners, and other stakeholders supporting graduate enrollment initiatives.

Requirements

• A Bachelor's degree and four years of experience; or a high school diploma or equivalent and eight years of experience. (Note: a combination of post high school education and experience equal to eight years.)

Preferred

• Master's degree.
• Experience in graduate admissions, graduate enrollment management, student success, academic program administration, or related higher education functions.
• Experience supporting online graduate programs, professional master's programs, or strategic enrollment initiatives.
• Experience working with CRM systems, enrollment technologies, and reporting platforms.
• Experience managing complex projects involving multiple stakeholders.
• Knowledge of and ability to apply principles and practices of project management, strategic planning, and organizational effectiveness.
• Knowledge of principles and practices related to enrollment management, recruitment, student success, or higher education administration.
• Ability to collect, analyze, interpret, and present data for decision-making purposes.
• Ability to establish and maintain effective working relationships with stakeholders.
• Ability to communicate effectively both verbally and in writing.