Enrollment Development Representative I

Concord, CA

$79K/yr – $118K/yrIntern/New Grad2+ years expFull time

Posted 5 months ago

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Job Summary

Drive enrollment growth for CEI’s PACE program by building local partnerships and converting leads into enrollments.

  • Own local outreach to increase PACE center census, including events and lead generation.
  • Must-have: 2+ years in direct outreach/marketing with proven goal attainment.
  • Standout: Proficiency in Salesforce and a track record serving seniors in underserved communities.

Job Description

Responsibilities

  • The Enrollment Development Representative I (EDR I) supports all marketing, outreach and enrollment efforts for CEI’s Program of All-Inclusive Care for the Elderly (PACE).
  • They will conduct marketing events to Increase PACE awareness within an assigned geographical area.
  • The EDR I focuses on developing relationships with key stakeholders, healthcare professionals, providers, and community based organizations and will be the initial primary point of contact representing PACE to the senior population within culturally diverse populations and underserved communities.
  • The primary responsibility for the EDR I is to increase census for their assigned PACE center(s).
  • They must be able to identify new referral sources, generate new leads, schedule visitors to tour PACE center(s) and procure qualified leads which lead to enrollments.
  • The EDR I will be responsible for professionally representing the PACE program by maintaining strict adherence with local, state, and federal laws, and CEI Business Code of Conduct and Standards of Behavior.
  • The EDR I must work as part of a local team, concentrating on the delivery of high quality services to all of our potential prospects and partners.
  • They will be instrumental in supporting the PACE Center Director with marketing plans and retention strategies to maintain participant census.

Requirements

  • A minimum of two years of direct business or consumer outreach/marketing/sales experience is required.
  • A demonstrated history of success in goal attainment.
  • Excellent customer service and service recovery skills
  • Impeccable communication and presentation skills.
  • Highly proficient in Salesforce CRM and MS Office.
  • A passion for working with the senior and underserved populations.
  • Travel within assigned territory up to 80% of the time to healthcare provider and agency sites, programs and special functions.
  • Valid driver's license, reliable transportation and insurance coverage required.
  • Ability to sit, stand, stoop, reach, lift (up to 40 pounds), bend, etc.; hand and wrist dexterity to utilize keyboard.

Preferred

  • Bachelor’s degree in healthcare, business administration, or a related field of study preferred.
  • Healthcare business development experience and a thorough understanding of medical terminology and the healthcare reimbursement space – Medicare, Medi-Cal – preferred.
  • Bilingual preferred: English/Spanish; English/Cantonese or Mandarin Chinese; English/Vietnamese or other.

Benefits

  • Benefits package: healthcare, dental, vision, life insurance, Flexible Spending Account, Health Savings Account, and additional voluntarily selected benefits.
  • PTO (Paid-time-off) and paid holidays.
  • 403b matching.
  • Company laptop and cell phone provided.
  • Pre-tax commuter benefits such as parking and transit.
  • Mileage reimbursement.
Center for Elders' Independence logo

Center for Elders' Independence

Center for Elders’ Independence PACE offers comprehensive community-based medical and social care all in one bundle. We serve East Bay seniors who are over 55 years of age and who who need nursing home care - but we keep them living at home!CEI personal care teams coordinate and integrate whatever care a senior participant needs - home care, activities, transportation or medical care - everything from a hospital stay to an Oakland A's Game with other participants. Though CEI does not provide housing, we coordinate with senior housing, residential care facilities, hospitals and the family caregivers through any circumstances.Services offered:•Primary Care/Nursing Care•Hospital Services•Emergency Services•Nutrition and Hot Meals•Social Services•Home Health Care•Recreational & Social Activities•PACE Day Center•Medications•Transportation•Medical Specialists (cardiologists, podiatrists, etc.)•Rehabilitation Therapies•Dental CarePACE is associated with lower nursing home visits and admissions, fewer hospitalizations, a higher probability of receiving ambulatory care, greater survival, and increased number of days in the community, better health, better quality of life and better functional status. (Medical Care Research and Review, D. Grabowski, Harvard Medical School.)

Founded in 1991
Oakland, California, USA
295 employees