Engagement Communication Specialist – NASA’s Johnson Space Center

Responsibilities

• Quickly gain fluency in NASA missions, programs, facilities, and target audiences.
• Develop and execute communications strategies and products that support NASA priorities, programs, events, and major milestones.
• Draft, edit, and coordinate communications materials, including talking points, correspondence, event materials, briefing materials, invitations, and other internal and external communications.
• Represent NASA at community, industry, educational, media, and other public-facing events, engaging diverse audiences and communicating NASA’s missions, programs, and the impact of its work.
• Coordinate and execute guest operations for high-visibility events including launches, mission milestones, crew return activities, and major agency engagements.
• Develop, manage, and vet guest lists for a variety of events from high-visibility events to employee and community events.
• Coordinate the approval and clearance process for guest attendance, ensuring compliance with NASA policies, security requirements, and leadership protocols.
• Design and maintain seating charts and event layouts for high-level events to ensure appropriate protocol placement and stakeholder representation.
• Manage and use various software to implement guest plans including but not limited to Salesforce and Eventbrite.
• Manage guest check-in processes for events, including credentialing, registration systems, on-site verification, and coordination with security teams.

Requirements

• Strategic thinker with exceptional attention to detail, protocol, and decorum.
• Ability to work collaboratively across diverse teams and organizations.
• Ability to manage last-minute changes in a dynamic environment with a can-do attitude.
• Strong judgment and adaptability.
• Familiarity with NASA preferred but not required.
• Experience with guests, media, and/or VIP tour operations
• Experience with MS Office, Salesforce
• Excellent verbal and written communication skills
• Professional appearance
• Bachelor's degree with 5 years of experience