Employee Growth and Culture Manager
Cleveland, OH (On-site)
Posted 3 weeks ago
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Job Description
• Design, implement, and oversee comprehensive employee development and training strategies aligned with organizational goals and culture.
• Deliver learning programs that support employee growth across the full lifecycle, from onboarding through advancement and offboarding.
• Develop and facilitate training related to organizational values, cultural expectations, communication, collaboration, and employee well-being.
• Lead leadership and supervisor development initiatives focused on people management, inclusive leadership, and culture stewardship.
• Assess training needs using data from engagement surveys, feedback, and organizational priorities; translate findings into actionable learning solutions.
• Evaluate the effectiveness of development programs and continuously improve learning experiences and outcomes.
• Design and manage employee engagement programs such as Employee Resource Groups, peer mentoring and learning communities.
• Partner with staff to co-create initiatives related to wellness, belonging, recognition, and career development.
• Support storytelling, recognition, and communications that reinforce culture, learning, and shared values.
• Coach and advise supervisors and managers on supporting employee development, engagement, and inclusive team cultures.
• Collaborate with Directors and Managing Attorneys to define, model, and reinforce leadership behaviors aligned with organizational values.
• Support organizational change initiatives by equipping leaders with training, tools, and communication strategies.
• Provide guidance to employees and management on culture- and development-related challenges and organizational dynamics.
• Lead initiatives that strengthen collaboration, accountability, and cross-team learning.
• Cross-train and provide support across critical People & Culture functions as needed.
• Collaborate with People & Culture team members to embed employee development and culture best practices into policies, programs, and systems.
• Perform other duties as assigned.
• None.
• Bachelor’s degree in related field or equivalent combination of education and experience required.
• Minimum 7+ years of progressive experience in employee development, learning and development, or people & culture and belonging roles.
• Demonstrated experience designing and delivering training, learning programs, or leadership development initiatives.
• Experience leading employee engagement or affinity groups preferred.
• Experience working in a union environment, legal services or non-profit setting preferred.
• Strong knowledge of employment laws, HR practices, and organizational policy.
• Proficiency with Microsoft Office, and project management software.
• Proven project management, facilitation, and instructional design skills preferred.
• Strong interpersonal, communication, and coaching skills with cultural awareness and sensitivity.
• Exceptional attention to detail and the ability to manage multiple priorities.
• Office environment.
• Limited travel required.
• Highly self-directed, organized, and capable of managing multiple development initiatives simultaneously.
• Trusted advisor to employees and leaders, exercising sound judgment and discretion.
• Skilled facilitator and communicator able to engage diverse audiences.
• Demonstrated commitment to justice, equity, and access to opportunity, particularly for individuals and communities with low incomes.
• Models professionalism, diplomacy, and respect in all interactions.
• Values diverse cultures, perspectives, and lived experiences.
• Maintains strict confidentiality regarding employee and sensitive matters.
Legal Aid’s mission is to secure justice, equity, and access to opportunity for and with people who have low incomes through passionate legal representation and advocacy for systemic change. This mission centers on our vision for Northeast Ohio to be a place in which all people experience dignity and justice, free from poverty and oppression.Legal Aid uses the power of the law to improve safety and health, promote education and economic security, secure stable and decent housing, and improve accountability and accessibility of government and justice systems. By solving fundamental problems for those with low incomes, we remove barriers to opportunity and help people achieve greater stability. This leads to greater engagement in our community, which in turn fosters a vibrant society.
