Employee Communications & Experience Design Partner

Boston, MA (Hybrid)

$81K/yr – $110K/yrMid Level4+ years expFull time

Posted 2 months ago

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Job Summary

Own and elevate the internal brand and employee experience during a company-wide integration, shaping storytelling, leadership materials, and cultural activations that align across sites and remote teams.

  • Brand design and messaging: create marketing-grade assets, templates, and collateral that reflect the new chapter.
  • Executive storytelling: craft decks, scripts, and talking points for all-hands and strategic announcements.
  • People experience and culture: design branded assets for ERG events, recognition programs, and cross-site connection.

Job Description

Responsibilities

  • Define the visual identity of our internal brand by creating marketing-grade assets, templates, and campaign collateral that reflect our new chapter.
  • Craft emotionally resonant messaging and executive communications that translate complex integration themes into compelling stories for our employees.
  • Empower senior leadership by designing high-stakes narrative decks, scripts, and talking points for all-hands meetings and strategic announcements.
  • Maintain the internal brand toolkit and wiki content, ensuring a consistent tone of voice and high design standards across all U.S. offices.
  • Build comprehensive communication plans that guide employees through our acquisition journey with clarity, transparency, and empathy.
  • Drive "People Experience" activations by designing branded assets for cultural moments, ERG events, and employee recognition programs.
  • Bridge the gap between sites by partnering with Workplace teams to ensure our Palo Alto office and remote employees feel equally connected to our culture

Requirements

  • 4-6 years of experience in brand design, internal communications, copywriting, or a related creative field.
  • A dual-threat portfolio that showcases both sophisticated visual design (decks, branding) and exceptional strategic writing.
  • Technical fluency in Canva, Google Suite, and AI productivity tools (like ChatGPT and Gemini) to produce polished collateral at speed.
  • Executive presence and the ability to design materials specifically tailored for leadership-level audiences.
  • Project management precision, with the ability to balance long-term brand strategy with the logistical details of people programs and budgets.
  • A change-agent mindset—you are comfortable navigating ambiguity and can maintain a positive, empathetic tone during organizational transformation.
  • A passion for culture-building and a deep commitment to helping employees feel a sense of belonging and direction.

Preferred

  • Experience in "Change Management" communications during a merger, acquisition, or major rebrand.
  • Advanced multimedia skills, such as basic video editing or motion graphics, to bring internal campaigns to life.
  • A background in "Human-Centered Design" used to improve the employee lifecycle and digital workspace experience.

Benefits

  • partially subsidized medical plan
  • fully subsidized vision/dental options
  • life insurance
  • disability insurance
  • 401(k)
  • flexible paid time off
  • parential leave and more
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Next Insurance

3.3 Glassdoor

The needs of business owners have significantly changed over the past decade, the insurance industry hasn’t. When you’re running your own business, you’re placing a huge bet on yourself. Your ideas, your passion, your blood, sweat and tears define your success. Next Insurance was created to give your business the coverage it deserves. Simple, affordable and tailored. So no matter what you do, no matter how you define success, we’re right there, next to you. 100% dedicated to the self-employed, 100% how insurance should be.

Founded in 2016
Palo Alto, California, USA
711 employees (43 in marketing)
54% recommend to a friend
63% CEO approval

Traffic Signals

Monthly Visitors
596.4K
Monthly Google Ads Budget
$2.7M
Traffic Source Mix
Search
33.6%
Direct
57.7%
Referral
6.4%
Social
0.6%
Paid
1.6%

Headcount Trend

Current headcount: ~712

Marketing Team

Marketing Team Size
32 (5% of company)

Funding

Total Funding
$1.1B
Last Raise
$250M
Series E, 5 years ago

Funding History

  • Mar 2021
    Series E • $250M
  • Sep 2020
    Series D • $250M
  • Oct 2019
    Series C • $250M

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