e-COMMERCE/CLERK

Bonney Lake, WA (On-site)

$17/hr – $26/hrEntry LevelPart time

Posted 12 days ago

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Job Summary

Own end-to-end online order fulfillment including selection, packing, and delivery to customers, while delivering a positive service experience and upholding the company values; primary workstreams are order selection and assembly, checkout and pickup coordination, and maintaining freshness and quality for online orders.

  • Order selection and assembly for online orders
  • Checkout, pickup coordination, and customer communication

Job Description

Responsibilities

  • Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
  • Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
  • Provide a positive customer service experience that makes customers want to return again to on-line shopping.
  • Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Ability to work without supervision
  • Ability to read shelf tags
  • Excellent oral/written communication skills
  • Basic math skills (i.e., counting, addition, and subtraction)

Preferred

  • Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines
  • Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones
  • Initiate and complete selection process for customers' on-line orders
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer's order from all staging locations and ensure order accuracy; load order into customers' cars
  • Process the orders through the point of sale (POS) system
Fred Meyer logo

Fred Meyer

3.1 Glassdoor

The Kroger Co., together with its subsidiaries, operates as a food retailer in the United States. The company operates three formats of supermarkets: combination food and drug stores (combo stores), multi department stores, and price impact warehouse stores or marketplace stores. The combo stores operate as food stores; and provide pharmacies, food and organic sections, general merchandise, and pet centers, as well as perishables, such as seafood and organic produce. The multi department stores offer general merchandise items, such as apparel, home fashion and furnishings, electronics, automotive, toys, and fine jewelry. The combo and multi department stores also have fuel centers. The price impact warehouse stores offer grocery, health, and beauty care items, such as meat, dairy, baked goods, and fresh produce. The Kroger Co. also manufactures and processes food for sale in its supermarkets. In addition, the company operates convenience stores, which offer an assortment of staple food items and general merchandise, as well as gasoline; and fine jewelry stores. As of August 29, 2007, it operated approximately 2,500 supermarkets and multi-department stores in 31 states; and approximately 750 convenience stores and 650 supermarket fuel centers. The Kroger Co. was founded in 1883 and is based in Cincinnati, Ohio.less

Founded in 1922
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Median Tenure
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