Responsibilities

• Global Campaign Strategy: Develop and execute communications campaigns that build brand trust and highlight our commitment to safety TikTok Shop.
• Proactive Storytelling: Create blog posts, media pitches, and launch materials to amplify global announcements regarding our e-commerce initiatives.
• Media Relations: Act as a primary contact for media on safety related issues, and train spokespeople for interviews, panel events and presentations.
• Cross-Functional Counsel: Provide communications guidance and approvals to teams across the business, helping to communicate our commitment to safety across some other monetized products.
• Crisis & Issue Management: Support the press office in managing media inquiries and communications regarding regulatory developments or policy escalations related to TikTok Shop

Requirements

• Bachelors degree or higher
• 5+ years of experience in communications
• Experience managing large-scale, multi-market campaigns from concept to execution.
• Outstanding verbal and written communication skills, with the ability to distill complex technical issues into easy-to-digest explanations
• Strong organizational skills with ability to manage multiple high-stakes projects
• Experience in a press office or handling crisis communications.

Preferred

• Proven track record of leading consumer-facing campaigns for e-commerce platforms or monetization products.
• Ability to work effectively across time zones and cultures to adapt announcements for diverse global markets.
• Highly analytical with the ability to use research to inform creative storytelling and mitigate reputation risk.
• Comfortable working in a fast-paced environment and managing multiple high-stakes projects simultaneously.

Benefits

• day one access to medical, dental, and vision insurance
• a 401(k) savings plan with company match
• paid parental leave
• short-term and long-term disability coverage
• life insurance
• wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)