Responsibilities

• Under the direction of the Director of E-Commerce, the E-Commerce Manager is responsible for the day-to-day operation of the AN Supps digital retail business across owned and third-party channels.
• This role manages listings and storefronts, executes advertising and retention campaigns, maintains the DTC websites, and reports on performance on assigned cadences.
• This is a hands-on, execution-focused position responsible for carrying out plans accurately and efficiently, surfacing issues and tactically optimizing channels, and ensuring each channel operates day-to-day at a high standard in collaboration with the broader marketing, sales and operations teams.
• Execute day-to-day management of marketplace channels including Amazon (Seller and/or Vendor Central), TikTok Shop, Walmart Marketplace, Mercado Libre, Shopify, and emerging platforms.
• Create, update, and maintain product listings — titles, bullet points, descriptions, A+ / Enhanced Brand Content, images, video, and backend keywords — following the direction and standards set by the Director.
• Handle catalog operations: new product setup, variations, taxonomy, categorization, and ongoing listing hygiene across all marketplaces.
• Compile and maintain regular performance reports and dashboards across all channels.
• Track KPIs and monitor performance on a weekly and monthly basis.
• Provide the data and analysis to inform planning, forecasting, and budgeting.
• Stay current on platform changes and updates and communicate anything that affects day-to-day operations.

Requirements

• Bachelor's degree in Business, Marketing, E-Commerce or a related field, or equivalent practical experience.
• 5+ years of hands-on e-commerce experience, with direct exposure to marketplace operations (Amazon required; additional marketplaces a plus).
• Experience executing paid advertising campaigns on at least one major platform (Amazon Ads, Google Ads, Meta Ads, or similar).
• Familiarity with email/SMS marketing tools and best practices.
• Solid analytical skills and comfort working in spreadsheets; understanding of core metrics (ROAS, ACOS/TACOS, CPA, CVR, AOV, LTV).
• Strong organization and attention to detail, with the ability to manage multiple channels and deadlines at once.
• Ability to take direction, execute reliably, and communicate progress and issues clearly.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance