E-Commerce Fulfillment Specialist
Mount Vernon, VA (On-site)
Posted 2 months ago
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Job Description
Part-Time, Year-Round
Introduction:
Welcome to the cutting edge of history at George Washington's Mount Vernon! We're on the lookout for an E-Commerce Fulfillment Specialist to join our team, where your logistical prowess will play a pivotal role in delivering a seamless online shopping experience.
The E-Commerce Fulfillment Specialist is responsible for day-to-day fulfillment of online orders for the E-Commerce team within the Retail Department at George Washington’s Mount Vernon.
Compensation:
$15.00-$18.00/hour, dependent on skills and experience
Expected Hours:
Hours for this position are 9:00-4:30, Monday through Wednesday.
Position Specific Responsibilities:
- Process sales orders generated by the e-commerce website, in-store orders, phone orders, and inter-departmental orders
- Handle returns and sales orders
- Pick, pack, and ship all products, gift wrap products as requested, and process shipping labels for all products sold online
- Packing and shipping of all distilled spirits in accordance with all local, state, and Federal regulations
- Coordinate the processing and data entry of sales orders on Shopify and the outgoing daily UPS shipments using an integrated shipping platform
- Assist with special events or other merchandising projects as needed, including annual inventory
- Assist with annual inventory
- Perform other duties as assigned based on the needs of the business
- Previous e-commerce, warehouse, or shipping experience preferred
- Familiarity with Shopify or other web-based e-commerce systems a plus
- Multitasking and the ability to take initiative and function independently
- Strong communication skills, both verbal and written
- Excellent attention to detail
- Strong organizational skills
- Ability to work well in a fast-paced team environment as well as independently to fulfill job duties
- Flexible, dependable, and possessing a high level of integrity
- Regularly required to stand and walk
- Frequently required to sit
- Continually required to utilize hand and finger dexterity
- Frequently required to climb, balance, bend, stoop, kneel or crawl
- The employee must occasionally lift and/or move up to 25 pounds
- 403(b) Retirement plan with employer matching
- Employee recognition at 5 years of service
- Monthly employee events
- Employee referral program
- Flexible work schedule
- On-site Library
- Discount on Public Event Tickets
- Discount in the Mount Vernon Shops
- Discount at the Mount Vernon Inn and The General's Canteen
- Free Parking
George Washington's Mount Vernon
Since 1860, more than 85 million visitors have made George Washington’s Mount Vernon the most popular historic home in America. A privately-owned national treasure, Mount Vernon is maintained and operated by the Mount Vernon Ladies’ Association. Since purchasing the estate from the Washington family and assuming stewardship in 1858, the Association has embraced a heroic mission to preserve, protect, and maintain the estate for the American people, relying exclusively on private donations, admission fees, and restaurant and retail proceeds. Through robust education and outreach programs, the Association expands awareness about the life and character of George Washington, sustaining his legacy through research, interpretation, and public education. In experiences on the estate and through its digital outreach platforms, Mount Vernon strives to preserve George Washington’s place in history as “First in War, First in Peace, and First in the Hearts of His Countrymen.”With its latest initiative, The Fred W. Smith National Library for the Study of George Washington, Mount Vernon is affirming its status as the preeminent center of learning about George Washington, his life, character of leadership, and legacy. In addition to safeguarding original books and manuscripts, the Library serves as a center for leadership, where scholars, influencers, and other luminaries come together to talk about the past as well as the future, inspired by Washington’s extraordinary life, achievements, and character.Visit Mount Vernon to explore the mansion, museum, lush gardens, a working farm, gristmill and distillery! Admission fees, restaurant and retail proceeds, along with private donations, support the operation and restoration of Mount Vernon.
