E-Commerce Fulfillment Senior Manager
Oklahoma City, OK (On-site)
Posted 3 months ago
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Job Description
We’re seeking an experienced E-commerce Fulfillment Senior Manager to lead high-volume D2C (small-parcel) and B2B fulfillment operations. This role combines hands-on leadership on the warehouse floor with ownership of planning, reporting, and cross-functional coordination. You’ll drive operational excellence, scale teams through peak demand, and lead continuous improvement across the operation.
Success in this role requires knowing when to be on the floor driving execution and when to step back to analyze performance, lead planning, and improve the operation.
This role has full ownership of fulfillment operations, including labor, inventory, systems, and performance.
What Success Looks Like (6–12 Months)
- Consistently hitting or exceeding KPIs for throughput, accuracy, and on-time shipping
- Improving labor efficiency and reducing cost per order
- Successfully scaling operations through peak season
- Building a strong leadership bench across shifts
- Driving measurable process improvements
- True ownership – Full responsibility for fulfillment, performance, and systems
- Direct impact – Your decisions affect cost, customer experience, and growth
- Scale and complexity – Lead both D2C small-parcel and B2B operations
- Operate within EOS (Entrepreneurial Operating System) – Clear priorities, measurable scorecards, and accountability
- Continuous improvement culture – Expected to drive change, not maintain status quo
- Fast-moving environment – Less bureaucracy, more execution
- Base salary: $90,000 – $110,000
- Performance-based incentives include quarterly and annual payouts tied to KPIs of $100,000 – $130,000+.
HomeWetBar
Award Winning Manufacturer and E-Retailer HomeWetBar.com - Voted Best Online Shops by Newsweek Magazine three years in a row.Nationally, HomeWetBar was recognized recently for the 4th time as one of the Inc 500/5000 fastest growing companies in America. Our secret to success? We have an amazing team that creates incredible products that our customers love, and other retailers want to sell. We acquired our first customer in 2004, and today we create 300,000+ gifts a year, shipping those directly to the gift recipient for a variety of well known brands. Located in-between downtown OKC and 63rd street, our modern office is easily accessible from the highway and all of the great restaurants and fun activities that Uptown, the Paseo District, and Downtown OKC offer. Family owned, the employees enjoy full healthcare, dental, vision, 401(k) matching plans, diversity in responsibilities, and a engaging workplace. A four time winner of the Metro 50 award, honoring them as one of Oklahoma City's fastest growing private companies. HomeWetBar has also been recognized nationally as one of the Inc 500/5000 fastest growing companies in America four times, and by Newsweek Magazine as the best of the best in ecommerce three years running.
