DONOR RELATIONS ASSOCIATE

Kansas City, MO (On-site)

Salary Not AvailablePer Diem

Posted 5 months ago

Job Description

Responsibilities:
Assists the Account Managers in the achievement of whole blood and apheresis collection goals.
This is a PRN position.
Essential Functions:
  • Completion of telemarketing functions to educate, thank and sign-up donors for future donations.
  • Perform on-site recruitment, sign-up tables, and donor flow assistance for blood drives.
  • Help educate and convert donors to double red and platelet donations where appropriate.
  • Assist Marketing efforts through help with packing, distribution, and inventorying of incentive items, labelling products with recruitment related tags, and telemarketing of sweepstakes winners and Donor/Recipient Meet and Greet attendees.
  • Help with preparation efforts for special events (i.e. contacting invitees for participation lists, setting up gift tables, refreshments, check in tables etc.)
  • Assist with data entry and organizational needs of the department.
  • Exemplifies CBC's Customer Service Mission and Core Values.
Other Functions:
  • Makes recommendations to improve organizational processes.
  • Any related duties as assigned.
Qualifications:
Requirements:
  • High school diploma or equivalent.
  • Two to three (2-3) years’ experience in sales and marketing or customer service
Licenses / Certifications:
Must have and maintain a valid driver's license.
Experience:
Entry level position
Some experience in sales, marketing and/or customer service or performing duties in a related area preferred.
Any combination of education, training and experience that has supplied the necessary knowledge, skills and experience to perform the essential functions of the job.
Skills & Abilities:
  • Sales and marketing skills
  • Strong customer service skills both written and verbal
  • Flexibility and sensitivity to changing demands and priorities.
  • Strong attention to detail in all work processes.
  • Ability to work flexible hours with some nights and weekends.
  • Ability to work independently with minimal supervision.
  • High level of interpersonal skills to handle a variety of complex issues and situations.
  • Ability to communicate clearly with the general public.
  • Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous, and friendly manner while demonstrating sensitivity to and respect for diverse populations.
  • Ability to work in a strong team environment.
  • Ability to be responsive and available to management to address issues and concerns ans they arise.
  • Must be self-motivated and a self-starter with good organization skills.
Knowledge:
Working knowledge of computerized accounting systems.
Knowledge of a variety of software applications (Microsoft Office Suite)
Knowledge of Missouri and Kansas driving laws as applicable.
Overview:
Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit savealifenow.org. Connect with us on Facebook, X, Instagram, and LinkedIn.
Community Blood Center of Greater Kansas City logo

Community Blood Center of Greater Kansas City

Fifty years ago, a group of Kansas City area physicians, hospital and civic leaders became the first architects of today's Community Blood Center. Their single-minded vision was to save lives by serving the needs of patients in this community. Today, Community Blood Center meets that goal and offers many other services. Our Mission is to provide a safe and adequate supply of blood and blood components to meet the transfusion needs of patients in our community.As an independent, not-for-profit organization, Community Blood Center is an active participant member with America's Blood Centers (ABC). ABC is the nation's largest network of not-for-profit, independent community blood centers that collect over 50 percent of the nation's blood supply at more than 600 blood collection centers. ABC members are licensed and regulated by the U.S. Food and Drug Administration and maintain the highest levels of quality control to ensure the safest and most dependable blood supply for the communities they serve.

Founded in 1960
Kansas City, Missouri, USA
198 employees (2 in marketing)
Community Blood Center of Greater Kansas City logo

DONOR RELATIONS ASSOCIATE

Community Blood Center of Greater Kansas City · Kansas City, MO · On-site