Donor Recruitment Account Manager

Houston, TX

Salary Not AvailableMid Level1+ years exp

Posted 1 month ago

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Job Summary

Own donor relationships and territory growth with a consultative, data driven approach to drive more drives and higher participation.

  • Own donor network stewardship and program promotion to increase participation and engagement.
  • Own territory growth and on site logistics to meet collection goals and drive frequency.

Job Description

  • Develop, maintain, and strengthen relationships with existing donor groups through proactive account management and consultative partnership strategies.
  • Promote Gulf Coast Blood's donor programs, including Commit for Life and group donor initiatives, to increase participation and long-term donor engagement.
  • Serve as a trusted advisor to donor group leaders by providing guidance, support, and best practices for successful blood drive recruitment.
  • Lead regular in-person meetings with donor group representatives to develop customized recruitment and marketing plans.
  • Host donor group chairperson meetings, presentations, and educational sessions to foster engagement and strengthen partnerships.
  • Prospect, cultivate, and secure new donor groups within an assigned territory through networking, community outreach, and targeted sales activities.
  • Develop and execute territory growth strategies designed to increase donor participation, blood drive frequency, and overall blood collections.
  • Analyze donor group performance, participation trends, and historical data to identify opportunities for growth and retention.
  • Utilize relationship-based sales methodologies, including Integrity Selling principles, to expand partnerships and maximize account potential.
  • Coordinate, schedule, and rebook blood drives in accordance with organizational guidelines and collection goals.
  • Forecast future blood drive activity and proactively increase drive frequency to support organizational collection needs.
  • Conduct site evaluations and inspections to ensure blood drive locations meet operational, safety, and compliance requirements.
  • Attend and monitor blood drives as needed, addressing operational challenges and ensuring a successful donor experience.
  • Support on-site donor recruitment efforts to maximize participation and collection outcomes.
  • Lead regular collaboration (daily) with internal partners to ensure all blood drive logistics, communications, and operational requirements are completed accurately and on time.
  • Monitor blood drive performance metrics and gather stakeholder feedback to continuously improve future events.
  • Maximize the effective use of resources and scheduling capacity to achieve monthly collection goals.
  • Participate in departmental meetings, sales reviews, and training initiatives to remain informed of organizational priorities and performance objectives.
  • Accountable for achieving monthly and quarterly collection goals within assigned territory
  • Track and report on key performance metrics, including donor participation, retention, and drive productivity
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Gulf Coast Blood

Blood That Makes Breakthroughs Possible - Learn more at www.gulfcoastbloodresearch.org.Gulf Coast Blood’s expanded research support program partners with biotech, pharmaceutical, and academic institutions, leveraging donated blood to drive studies that spark medical innovation and improve patient outcomes. We also provide high-quality human cellular material for scientific and therapeutic use.Founded in 1975, Gulf Coast Blood is one of the largest community blood centers in the U.S., serving 170 hospitals across 26 counties. Based in Houston, we support the Texas Medical Center—the world’s largest medical complex—while operating 18 donor centers and more than 7,000 mobile blood drives each year.As an FDA-accredited, independent nonprofit, our mission is simple: to save and sustain lives by providing a safe supply of blood, biotherapies, and related services.

Founded in 1975
Houston, Texas, USA
563 employees (27 in marketing)