At PlasmaSource, your work makes a difference every day. Our team is redefining the donation experience by creating a welcoming, safe, and supportive environment for donors. When you join us, you’ll be part of a community that values teamwork, growth, and compassion. Whether you’re building new skills, advancing your career, or supporting lifesaving plasma donations, you’ll find opportunities here to thrive.

Work Shift:

Shift 1 (United States of America)

Job Description:

plasmaSource is opening in Ohio! plasmaSource, a new kind of plasma center, is excited to announce that we are opening new centers in both Canton, OH and Elyria, Ohio. We are not a new company... just new to Ohio! We cannot wait to meet YOU!

We are seeking Donor Experience Concierge at both our Canton and Elyria locations and would value your support in caring for patients through donor engagement.

In this role, you will be the "brand" of plasmaSource. You will confirm appointments prior to the appointment date. You will welcome donors into the center, get them processed in with any necessary paperwork.

After donation, you will ensure an excellent donor experience and actively schedule donors to return. You will also assist in various administrative duties within the center, including being the leader for any marketing initiatives within the center.

What to Expect:

Hire Date: September 2026

Base Pay: $18.49- $23.94 (depending on years of experience)

Paid Training Location: 5060 Navarre Road. SW Canton, Ohio

Permanent Center locations:

Elyria: 710 Leona Street, Elyria OH

Canton: 700 N. Main Street, North Canton OH

Schedule: Center hours: Monday - Sunday. FT 40 hours/week. Will offer 8-hour or 10-hour shifts. 40 hours/week. Rotates e/o W/E.

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance

• 401K + 5% company match

• Tuition assistance up to $5k per year

• Free basic life and AD&D insurance

• Free short-and-long-term disability insurance

• Paid time off

• Employee Resource Groups

• Recognition and perks

As a Donor Experience Concierge, you will get to:

• Be a part of something new in your area.

• Support your local community with much needed plasma and specialty products.

• Educate Donors and make a difference!

• Be the brand of plasmaSource and showcase your admin and customer service skills.

REQUIREMENTS:

KNOWLEDGE/EDUCATION

• High school diploma required.

LICENSES/CERTIFICATIONS

• None.

EXPERIENCE

• Two years of related experience required.

Location:

5060 E Navarre Road SW Canton, OH 44706

Job Category:

Phlebotomy Services

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.