Donor Engagement Officer
Newark, NJ
Posted 2 months ago
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Job Description
- Build and maintain a robust pipeline of new individual major donor prospects for Covenant House New Jersey.
- Prospect strategically through a mix of direct outreach, networking, board and donor referrals, events, research, and relationship mapping.
- Identify and pursue prospective donors with the capacity and inclination to make gifts of $5,000+.
- Turn community presence, donor engagement, and volunteer leadership into a sustained source of new major donor relationships.
- Represent CHNJ at cultivation opportunities, donor gatherings, Sleep Outs, other events, community meetings, and selected networking environments.
- Manage the full donor lifecycle for assigned prospects, from discovery and qualification through cultivation, solicitation, and early stewardship.
- Qualify prospects based on research including CHNJ information, Covenant House International wealth screening, current donor feedback, etc.
- Conduct introductory meetings, donor visits, tours, event follow-up, and other substantive engagement designed to assess fit, deepen interest, and advance prospects toward giving.
- Develop tailored cultivation strategies and solicitation plans that connect donor interests to CHNJ’s mission, programs, and funding priorities.
- Personally solicit and close major gifts from individual donors in the pipeline.
- Maintain a disciplined approach to record keeping in Salesforce.
- Manage a small portfolio of existing individual donors using those relationships as a base for community visibility, introductions, and broader donor acquisition.
- Build meaningful long-term relationships with selected donors while recognizing that some relationships may later transition to a major gift officer as they mature.
- Steward donors thoughtfully and consistently, ensuring a strong donor experience and a clear pathway to deeper engagement.
- Work closely with the Development Leadership Team to align donor acquisition efforts with CHNJ’s overall fundraising strategy.
- Partner with program staff, particularly at the Asbury Park ROP program when needed to deepen understanding of CHNJ’s work and help translate program impact into compelling donor conversations.
- Contribute to pipeline review, portfolio planning, and donor strategy conversations across the development team.
- Demonstrated passion for the mission of Covenant House New Jersey and past experience in being able to enroll new donors and community leaders in a non-profit organization’s mission.
- Bachelor’s degree or equivalent professional experience.
- At least 5 years of fundraising, sales, business development, or related frontline relationship-building experience, with a strong preference for experience in major gifts or individual donor development.
- Demonstrated success in prospecting, relationship-building, and closing revenue-generating opportunities, including ability to close gifts at the $5,000+ level.
- Strong interpersonal skills, sound judgment, and comfort engaging new people in person, by phone, and through written outreach.
- High level of initiative, persistence, and accountability; this role requires someone who can create momentum, not just manage assigned relationships.
- Strong written and verbal communication skills, including the ability to present CHNJ’s work persuasively to individual donors and prospects.
- Experience using Salesforce or another CRM for moves management, donor tracking, and pipeline discipline.
- Ability to work independently while collaborating effectively across teams.
- Valid driver’s license and willingness to travel regularly within New Jersey.
- Experience in human services, youth, housing, education, or similarly mission-driven nonprofit work.
- Familiarity with Monmouth County, Asbury Park, or donor and prospect communities in that region.
- Experience using events, volunteer, or board relationships as part of a donor acquisition strategy.
- Growth in the number and quality of new individual major donor prospects entering the pipeline.
- Number of discovery visits, cultivation meetings, and substantive donor moves completed.
- Growth in engagement of donors in CHNJ events and programs
- Number of new individual donors secured at the $5,000+ level.
- Upgrade and retention of assigned donors.
- Disciplined use of Salesforce to track activity, next steps, and pipeline progress.
No youth should ever be without a home — period. This urgent belief and over 50 years of experience have placed Covenant House at the forefront of the fight against youth homelessness. Founded in 1972, Covenant House is the largest primarily privately-funded agency in the North and Central America offering free 24/7 crisis care, housing, and supportive services for youth, young families, and survivors of human trafficking. Located in 34 cities across 5 countries (the United States, Canada, Guatemala, Honduras, and Mexico) Covenant House provides shelter, food, medical and mental health care, crisis intervention, educational and vocational services, and an array of supportive services to youth facing homelessness regardless of their race, religion, sexual orientation, gender identity or expression. The Covenant House mission is centered and built on community, where youth, staff, volunteers, and partners love one another unconditionally, respect each other absolutely, and dedicate ourselves to a covenant of compassion and hope.
