Director, Technology Communications, Hims & Hers

Responsibilities

• Lead communications strategy for technology and AI in partnership with the broader comms team to build awareness, foster trust, and shape understanding of the engineering and innovation behind our products.
• Drive communications for major technological product launches, shaping positioning, media strategy, and launch plans from day one.
• Partner with leaders across Engineering, Product, Data Science, AI, and Security to build strategies grounded in the technical realities, roadmap, and priorities of what we're building.
• Translate complex technical work, from AI models to platform infrastructure, into narratives that resonate with investors, consumers, media, and industry audiences without oversimplifying or overhyping.
• Build and manage relationships with technology, business, and trade media, as well as industry analysts and influencers, to build trust, credibility, and thought leadership for Hims & Hers as a technology company.
• Develop ongoing campaigns that extend beyond launch moments to grow our reputation as a technology innovator and support the business as it scales.
• Serve as a strategic advisor and exec communications leader to the Chief Technology Officer and Chief Product Officer on high-profile moments, media opportunities, speaking engagements, and complex communications decisions, including those touching AI, data, and privacy.
• Partner with the Internal Communications team on technology-focused moments, narratives and initiatives for Hims & Hers employees.
• Partner with Corporate, Product, and Policy Communications on issues and reputation management, anticipating risk, especially around AI and health, and ensuring responses are clear, credible, and timely.
• Use data and media insights to understand what's working and continually sharpen our impact and narrative over time.

Requirements

• 10+ years of experience in communications, with direct experience in technology, product, and corporate communications, ideally with experience at a public company
• A track record leading communications for major product launches, technical announcements, or other high-profile moments
• Deep knowledge of the technology and AI media landscape, with strong relationships across relevant trade, business, and consumer technology press
• Experience partnering with engineering, product, data science, and technical stakeholders to translate complex work into clear communications
• Experience communicating in a space where technology, regulation, or reputational risk shapes how a company communicates, particularly around AI, data, or privacy
• Experience developing narratives that make complex products, technologies, or issues clear, relevant, and compelling to different audiences
• Ability to see the big-picture narrative while knowing when a specific announcement, audience, or moment needs a different message or approach to land
• Experience advising senior leaders and influencing cross-functional partners across Engineering, Product, Policy, Marketing, and other teams
• Excellent writing and storytelling skills, with the ability to move from strategy to execution when needed
• Ability to operate with speed and sound judgment as priorities shift quickly

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats
• We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging.