Director of Public Relations & Communications

New York City, NY (Hybrid)

Salary Not AvailableDirector/Executive7+ years expFull time

Posted 2 weeks ago

Job Summary

Lead and own Uphold's PR function end-to-end across corporate, enterprise, retail, and regulatory, shaping strategy, messaging, crisis response, and media relations with cross-functional alignment.

  • Own strategy, execution, and measurement of PR across channels
  • Build proactive media strategy and exec readiness

Job Description

Responsibilities

  • Own the PR function end-to-end - strategy, execution, and measurement — across corporate, enterprise, retail and regulatory
  • Build and execute a proactive media strategy that positions Uphold and its leadership as authoritative voices in crypto, fintech, and financial services
  • Write and ship press releases, media statements, byline articles, executive talking points, and messaging frameworks - this is a role that writes, not just directs writing
  • Manage rapid-response and crisis communications , particularly around regulatory developments, market volatility, and industry news cycles that move fast in crypto
  • Leverage and grow existing relationships with crypto, fintech, and financial media (reporters, editors, producers) to secure earned coverage
  • Prep and accompany executives for interviews, panels, and press engagements — including sitting at the table with the CEO on strategic comms decisions
  • Coordinate cross-functionally with Marketing, Legal, Compliance, and Product to ensure messaging is accurate, timely, and aligned with business priorities
  • Manage multiple concurrent initiatives - many happening simultaneously
  • Monitor the media and regulatory landscape in real time and advise leadership on positioning and risk

Requirements

  • 7+ years in PR/communications , with meaningful time in fintech, crypto, or financial services
  • Established media relationships across crypto-native, fintech, and mainstream financial press
  • Sharp writing skills - you can produce a press release, an executive statement, or a messaging doc that doesn't need heavy editing
  • Bias toward action - you thrive juggling multiple fast-moving workstreams rather than waiting for a single clear brief
  • Regulatory fluency - enough grasp of the crypto/fintech regulatory environment to communicate about it accurately and confidently under pressure
  • Calm under fire - crypto news cycles are volatile; you need to be the steady hand when things move fast

Benefits

  • Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment.
  • Competitive Compensation: Performance bonuses, and comprehensive benefits on top of a competitive salary.
  • Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.
  • Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group.
  • Development Opportunities: Access training and mentorship programs.
  • Flexibility: Enjoy options to work from home, other locations, or adjust your hours.
  • Inclusive Environment: Value and respect diverse perspectives.
  • Annual bonus program based on individual, team and company performance.
  • Generous PTO, healthcare, and employee assistance programs.
  • Engaging events and celebrations.
Uphold logo

Uphold

4.7 Glassdoor

Founded in 2013, Uphold is a digital wallet and trading platform that makes cryptocurrencies and other assets affordable and accessible for everyone. We provide borderless access to financial services you can’t get through your bank.Covering over 300 assets, we allow both consumers and businesses to easily transact between digital and traditional currencies, with full integration between old and new money systems.The Uphold Mobile App features our ‘Anything-to-Anything’ interface, which enables you to fund your account, send money to friends and family abroad, or trade directly between more than 60 cryptos, national currencies and metals, using just one screen.Our open API makes it possible for third-party developers to build sophisticated financial products on top of Uphold. Through our partners, you can earn interest on your holdings, get paid in crypto, or donate to charities using any supported currencies.Disclaimer: bit.ly/legaluphold

Founded in 2013
New York, New York, USA
575 employees (53 in marketing)
98% recommend to a friend
100% CEO approval

Marketing Team

Marketing Team Size
26 (5% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$74.9M
Last Raise
$50.6M
Series C, 7 years ago

Funding History

  • Jan 2019
    Series C • $50.6M
  • Jan 2017
    Seed • $2.6M
  • Dec 2014
    Series B • $16.7M

Traffic Signals

Monthly Visitors
2M
Monthly Google Ads Budget
$220
Traffic Source Mix
Search
22.1%
Direct
71.3%
Referral
4.3%
Social
1.3%
Paid
0.9%

Headcount Trend

Current headcount: ~575

News about Uphold

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Director of Public Relations & Communications

Uphold · New York City, NY · Hybrid