Director, Product & Technology Communications

Phoenix, AZ (Hybrid)

$200K/yr – $258K/yrDirector/Executive10+ years expFull time

Posted 8 days ago

Job Summary

Own Circle and Arc storytelling and media strategy around the agentic economy and AI agents, shaping product narratives, executive thought leadership, and developer-community communications.

  • Drive long-horizon narratives and build tier-1 media relationships to position Arc as infrastructure for the agentic economy.
  • Lead executive thought leadership and developer communications aligned with product roadmaps and crisis-ready messaging.

Job Description

Responsibilities

  • Building Arc's public narrative as a platform — not a series of announcements. Developing a long-horizon story that makes Arc the most-referenced platform for coordinating economic activity and positions Circle as a technology company, not just a payments company.
  • Owning Circle's narrative in the agentic economy with press — building and placing the story of how AI agents transact using USDC, Circle Agent Stack, and Arc infrastructure with reporters and conference audiences, shaping the next generation of autonomous systems.
  • Embedding with the product organization early in the development cycle — in planning and scoping, not just pre-launch — to shape narratives before they reach announcement day.
  • Setting media and stages strategy and execution for all Arc and critical product launches and major platform milestones, including earned media campaigns, executive positioning, and collaboration with commercial and product organizations regarding partner and developer community communications.
  • Developing and owning the stage and speaking strategy for Circle's product and technology leaders: identifying the right conferences, panels, and keynote opportunities — including the AI and agentic economy circuit in the Bay Area (GTC, AI Summit, developer AI events) alongside crypto and fintech stages — building the messaging that goes with them, and managing executive prep end-to-end.
  • Owning Circle's tier-1 technology media relationships — TechCrunch, The Information, Wired, Fortune, Bloomberg Technology, Ars Technica, and developer-focused outlets — and building the AI and agentic economy press relationships that matter as autonomous systems move from research to infrastructure.
  • Building and managing the executive thought leadership pipeline for product and technology leaders, including briefing materials, op-ed and byline development when appropriate, and narrative frameworks for media, investor, and developer audiences.
  • Collaborating with the community team on the developer and builder communications strategy for Arc's ecosystem — positioning Arc as the infrastructure layer that builders choose, with messaging tailored to the developer community alongside mainstream press.
  • Serving as an essential partner to Public Affairs and Reputation Management in crisis and issues management situations involving Arc, agentic products, or other cornerstone Circle products — providing the product expertise, narrative context, and press relationship intelligence that effective crisis response requires.
  • Architecting AI-powered communications workflows to scale media monitoring and briefing prep.

Requirements

  • 10+ years of experience in product or technology communications, with substantial in-house experience at a technology company.
  • A demonstrable track record of building product brands over time — not just managing launches — including developing narrative strategy well ahead of announcement moments.
  • Deep relationships with Tier 1 technology and business media, specifically with reporters who cover infrastructure, developer platforms, fintech, or the future of payments.
  • Experience with developer-facing products or platforms, with an understanding of how to communicate to builder and technical communities alongside mainstream press.
  • Familiarity with the AI agent landscape and the media and stages covering it — understanding how programmable money infrastructure connects to the agentic economy, and comfort operating in a space where the narrative is still being defined.
  • Strong technical fluency — ability to read product documentation and engineering briefs, understand what matters commercially and narratively, and translate technical detail into media-ready positioning without losing accuracy.
  • Experience developing executive thought leadership programs, including speaker strategy, stage management, and long-form narrative development for product and technology leaders.
  • Exceptional written and verbal communication skills, with the ability to move between technical depth and accessible storytelling depending on the audience.
  • Strong news judgment and experience managing a high-velocity, multi-stakeholder product communications calendar across launch cycles.
  • A track record of operating with high autonomy — identifying the work, building the strategy, and executing without waiting for direction.

Preferred

  • In-house experience at a FAANG company or major fintech, or high-growth technology platform.
  • Background in or deep familiarity with blockchain, digital assets, programmable money infrastructure, or developer platforms.
  • Existing relationships with AI, ML, or agentic economy media alongside mainstream technology and crypto outlets.
  • Experience with developer community communications, ecosystem evangelism, or platform go-to-market.
  • Existing relationships with crypto, Web3, or fintech trade media alongside mainstream technology outlets.
  • Experience building or managing AI-driven communications workflows or operational tooling.
  • Familiarity with Slack, Apple MacOS, and Google Suite.
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Circle

4.0 Glassdoor

Building the Internet Financial Platform — powered by USDC, Arc, and Circle Payments Network.

Founded in 2013
First, West Virginia, USA
1.3K employees (101 in marketing)
74% recommend to a friend
85% CEO approval

Salaries

Posted range

$200K/yr – $258K/yr

Taken straight from the job posting.

See all Circle salaries

Funding

Total Funding
$2.4B
Last Raise
$17.7M
Post IPO Secondary, 4 months ago

Funding History

  • Nov 2025
    Post IPO Secondary • $17.7M
  • Aug 2025
    Post IPO Equity • $260M
  • Aug 2025
    Post IPO Secondary • $1B

Traffic Signals

Monthly Visitors
759.6K
Monthly Google Ads Budget
$105K
Traffic Source Mix
Search
32.4%
Direct
52.5%
Referral
8.4%
Social
5.6%
Paid
1%

Headcount Trend

Current headcount: ~1.3K

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Director, Product & Technology Communications

Circle · Phoenix, AZ · Hybrid