Director, Performance Marketing & Digital Experience

Aurora, IL (Hybrid)

$163K/yr – $200K/yrSenior Level10+ years expFull time

Posted 4 weeks ago

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Job Summary

Own and optimize AudioNova's acquisition engine across paid media and website experience, turning data into scalable patient growth with measurable ROI.

  • Own Paid Media: manage search, social, display, video and emerging platforms with budget discipline and channel mix optimization.
  • Own Website & CRO: improve conversion and patient journeys from discovery to appointment booking through UX collaboration and A/B testing.
  • Experimentation & Attribution: build an ongoing roadmap and implement offline/online measurement to drive incremental growth.

Job Description

Responsibilities

  • Develop and execute AudioNova's acquisition strategy to drive new patient growth and revenue.
  • Own performance across paid media channels including search, social, display, video, and emerging digital platforms.
  • Manage significant media investments, continuously optimizing channel mix, audience strategy, and budget allocation to maximize business outcomes.
  • Establish annual digital growth plans, quarterly priorities, and performance targets aligned with commercial objectives.
  • Identify new opportunities to improve acquisition efficiency, scale demand generation, and accelerate growth.
  • Lead external media agency relationships, establishing clear accountability for performance, innovation, testing, and continuous improvement.
  • Drive rigorous media planning, campaign optimization, creative testing, and audience development.
  • Evaluate new platforms, technologies, and media opportunities that improve marketing effectiveness.
  • Ensure media investments are grounded in performance data, incrementality, and measurable business impact.
  • Own website performance and digital customer experience across all patient-facing digital properties.

Requirements

  • Bachelor's degree in Marketing, Business, Analytics, or a related field.
  • 10+ years of progressive experience leading performance marketing, digital acquisition, or digital growth functions.
  • Proven success managing large digital media budgets with responsibility for customer acquisition, marketing efficiency, and business growth.
  • Deep expertise in paid media, website optimization, SEO, conversion rate optimization, attribution, and digital analytics.
  • Experience leading external agencies and cross-functional teams.
  • Strong commercial mindset with the ability to translate data into strategic business decisions.
  • Demonstrated success building and developing high-performing teams.
  • Excellent communication, executive presentation, and stakeholder management skills.

Preferred

  • Experience within healthcare, retail healthcare, consumer health, medical devices, or other multi-location service businesses.
  • Experience working across large regional or national organizations.
  • Familiarity with Google Analytics 4, Google Ads, Meta Ads Manager, Google Tag Manager, Looker, Adobe, Salesforce, or similar platforms.
  • Experience implementing offline conversion tracking, experimentation programs, and advanced attribution capabilities.
Sonova AG logo

Sonova AG

At SONOVA, an independent social innovation lab and cause-marketing collective based in Hong Kong, our mission is to harness purpose-driven communications to create meaningful impact on people, organizations, and communities.We foster cross-sector partnerships with educational institutions, foundations, NGOs, and corporates to drive tangible social change. Our focus: nurturing talent, supporting mental well-being, and sparking social innovation through strategic storytelling and collaborative initiatives.Our Methodology: • Impact Storytelling: Bringing impactful stories to life to inspire and engage. • Innovation Education: Empowering society with knowledge about social innovation. • Experience Curation: Creating memorable experiences that emphasize the need for social innovation and impact.

Founded in 2020
Kwun Tong District, Hong Kong SAR
19 employees (6 in marketing)