Director, Patient and Brand Marketing

USA (Remote)

$212K/yr – $265K/yrDirector/Executive15+ years expFull time

Posted 21 hrs ago

Job Summary

You will own the end-to-end brand and patient marketing strategy, leading cross-functional initiatives from awareness to booking and first appointment, while building and leading a high-performing marketing team.

  • Drive brand strategy, product and integrated marketing to grow awareness and conversion.
  • Lead measurement and experimentation to optimize media mix and attribution.
  • Build and mentor a high-performing marketing team.

Job Description

Responsibilities

  • Product Marketing: Bringing best-in-class consumer product experiences to market for the patients on our platform. You'll develop a deep understanding of what people believe, fear, and need at every step of their mental healthcare journey, from first intake through their last session, and translate that into what has to be true in our products, experiences, and messaging to move them forward.
  • Brand Media & Partnerships: Determining where we show up when we tell our story. Plan 360 advertising campaigns, influencer marketing campaigns, brand partnerships, activations and experiences that capture attention and drive the brand and business outcomes we're aiming for. You’ll be responsible for planning media campaigns that drive intended business results, managing large budgets, testing & optimizing spend and channel mix to maximize impact.
  • Brand Strategy : Shaping the products, content, and experiences we build and ship so Headway shows up as distinct and differentiated in the market, while driving commercial value. You'll drive the strategy behind what makes for work that is compelling, memorable and something only Headway could deliver.
  • Measure What Matters: Owning brand and patient marketing outcomes that ladder up to company growth goals, including brand awareness, brand perception, funnel conversion (from intake to booking to first appointment), acquisition efficiency, and experimentation velocity and win rate. As a result, you’re fluent in A/B testing, incrementality testing, brand trackers, media mix and attribution modeling.
  • Build and Lead the Team Attract, develop, and retain high-performing marketers who do the best work of their careers under your leadership.

Requirements

  • Experience across brand marketing, product marketing, and integrated marketing, ideally a blend of all three.
  • At least 3 years of hands-on media experience. You understand media math and know how to optimize campaigns to drive business goals; your background isn't exclusively on the creative side.
  • Experience leading or partnering closely with product marketing teams, with a clear point of view on how brand and product marketing work best together.
  • Driving brand strategy, creative and partnerships for products or services in highly competitive, regulated categories, where cultural relevance and a strong POV was required to stand out.
  • 15+ years of marketing experience, mix of agency and in-house, working at best-in-class consumer tech brands, multi-sided marketplaces a plus.
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Headway

Headway is building a new mental healthcare system that everyone can access making it easy for therapists to accept insurance and grow their practice. 1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford. Headway was founded in 2019 and are now powering 600,000+ appointments per month. To scale its vision, Headway has raised over $325 million in funding from a16z (Andreessen Horowitz), Thrive, Accel, and GV (formerly Google Ventures), Spark Capital, Forerunner Ventures and Health Care Service Corporation. Join us, and make an impactWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.Headway employees work remotely across the US, with the option to work from our NYC (HQ) or SF offices. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact talent@findheadway.com.

Founded in 2019
New York, New York, USA
3.4K employees (197 in marketing)

Salaries

Posted range

$212K/yr – $265K/yr

Taken straight from the job posting.

See all Headway salaries

Funding

Total Funding
$325.5M
Last Raise
$100M
Series D, 2 years ago

Funding History

  • Jul 2024
    Series D • $100M
  • Oct 2023
    Series C • $125M
  • May 2021
    Series B • $70M

Traffic Signals

Monthly Visitors
4.2M
Monthly Google Ads Budget
$594.4K
Traffic Source Mix
Search
24.8%
Direct
70.3%
Referral
4.3%
Social
0.3%
Paid
0.2%

Headcount Trend

Current headcount: ~3.4K

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