Responsibilities

• Own client outcomes. You're the senior voice across the team's portfolio, leading strategic discussions, overseeing complex campaigns and budgets for exceptional ROI, and stepping in directly on high-value accounts and escalations. You'll spot at-risk clients before churn ever comes up and build the recovery plan yourself.
• Drive the strategy. Develop tailored paid search programs, optimize relentlessly across platforms, and bring new tools, trends, and ideas to the table before the market catches on.
• Grow the business. Lead pitches as the subject-matter expert, deliver audits for prospects, hunt for upsells inside existing accounts, and negotiate contracts that work for the client and the agency.
• Build the team. Run weekly 1:1s that actually coach, lead performance and career conversations, own hiring and onboarding, and surface retention risks early. Your people should be getting promoted from within.
• Own the numbers. Manage your department P&L (revenue, headcount, tooling, margin), review it monthly with Finance, and know exactly which accounts are profitable and which aren't.
• Raise the bar operationally. Maintain SOPs and QA, plan capacity ahead of crunch, and bring data and recommendations (not just updates) to the leadership table.

Requirements

• 5+ years hands-on in paid search / SEM, with 2+ years managing people
• Deep SEM expertise across Google Ads and Microsoft Ads, with advanced, data-driven optimization chops
• Agency experience is required. You thrive in fast-paced, multi-client environments
• A track record of client retention, revenue growth, and escalation recovery
• Financial acumen: you've managed a team P&L and influenced profitability
• Proven leadership of high-performing teams, including remote or offshore contributors
• Sharp communication and persuasion skills: equally comfortable in a C-suite pitch and a 1:1 coaching session
• A caring, team-first leadership style that pairs high standards with psychological safety
• Experience with D2C brands and performance-driven marketing
• An entrepreneurial streak: you've launched new initiatives inside a structured org
• Success managing offshore talent across time zones

Benefits

• Shared Financial Success - GR0 believes strongly in equal pay for equal work, and transparency in compensation is one vehicle to achieve that. The annual compensation for this role is market competitive, ranging from $130,000-$140,000 salary, commensurate with experience .
• Health and Family Benefits - GR0 offers comprehensive medical, dental, and vision coverage options for GR0ers and their families.
• Wi-Fi Reimbursement - All employees receive a monthly reimbursement to help cover internet expenses while working.
• Unlimited PTO - We know that rest is vital to your well-being and career success, so we give you the flexibility and trust to take it when you need it.
• Paid Holidays - Take time to celebrate and rejuvenate with 13 fully paid holidays throughout the year.