We're not looking for someone to maintain the machine. We're looking for someone to build it.

Impactable is a B2B performance marketing agency — LinkedIn Marketing Partner, multi-channel, fast-growing, and genuinely good at what we do. We run paid media, creative, outreach, and audience intelligence for mid-market and enterprise B2B companies across LinkedIn, Google, Meta, and programmatic.

The talent is here. The clients are here. The growth is here.

What we don't have yet is the operational backbone that makes all of it scale.

That's the role.

That's you.

Director of Operations, Marketing Delivery.

You've spent time in an agency — probably a scrappy one, 20–100 people — where "we don't have a process for that yet" was a challenge you ran toward, not away from. You've built workflows from scratch. You've held talented, opinionated specialists accountable without making enemies. You know what a project management system looks like when it's set up well, and you've definitely seen what it looks like when it isn't.

Here's what you'll own:

→ Delivery operations and execution standards across every channel

→ A QA framework that makes quality consistent regardless of who's assigned

→ Capacity planning — knowing before anyone else when a team is about to break

→ Turning CEO priorities into tracked plans with owners, deadlines, and no chasing required

→ Onboarding and training systems that get new hires producing fast

→ The full delivery tech stack (ClickUp-primary) and the workflows inside it

→ Cross-functional alignment between Centers of Excellence (CoEs), Account Services, and leadership

You'll supervise CoE leaders across Paid Media, Creative, and Audiences. You'll report directly to the CEO. And you'll be the reason things don't fall through the cracks.

This role is NOT for you if:

• You need a polished playbook handed to you
• You're more comfortable following process than building it
• The words "capacity planning" make your eye twitch

This role IS for you if:

• You've been the person in the room who actually follows up
• You understand enough about paid media to know when someone's padding an estimate
• You want to build something — and see your fingerprints on it a year from now

Impactable is lean, fast, and serious about becoming the best B2B performance marketing agency in the game. We need someone who can build the operational infrastructure to get us there.

If you've been waiting for a role where you have real ownership and real impact — this is it.

Position is located in San Antonio, TX (Hybrid, 3 days in office and 2 days remote).

Competitive senior-level compensation — this is not an entry-level offer.

Apply at impactable.com or send your resume to joinus@impactable.com.