Director, NA Marketing Services (EMF)
San Francisco, CA (Hybrid)
$178K/yr – $286K/yrDirector/ExecutiveFull time
Posted 2 weeks ago
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Job Summary
Own and lead a portfolio of tech-forward, growth-oriented clients, translating insights into strategic roadmaps, overseeing multi-channel programs, and driving AI-enabled value while coaching a team.
- Own client relationships and translate market insights into executable plans
- Drive cross-functional collaboration and team development
Job Description
Responsibilities
- Lead day to day relationships with a portfolio of tech forward, growth oriented clients, acting as a trusted marketing advisor
- Build a deep understanding of each client business, including positioning, target audiences, revenue drivers, and competitive landscape
- Diagnose client marketing needs and translate them into clear strategies, opportunities, and plans
- Develop and manage client account plans and marketing roadmaps with defined outcomes and success metrics
- Collaborate with marketing, consulting, analytics, and sales partners to design solutions that leverage Visa data, platforms, sponsorships, creative resources, and AI tools where appropriate
- Identify opportunities to expand client engagement and drive incremental value for clients and for Visa
- Provide clear direction to creative, media, and digital partners so work is on strategy, on brand, and suited to modern, fast paced businesses
- Oversee execution of integrated programs across channels such as digital, social, lifecycle, content, experiential, and sponsorship activations
- Monitor performance, synthesize results, and share concise, executive ready recommendations with clients and internal stakeholders
- Champion the use of AI and automation in your team’s workflow to improve insight generation, creative development, and operational efficiency
Requirements
- 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- 10 or more years of business experience, with most in marketing, advertising, consulting, or strategic partnerships
- Experience leading multi client portfolios, for example in a creative agency, or in a client side role managing several strategic accounts or lines of business
- Proven track record managing senior client relationships and leading complex, multi-workstream marketing initiatives
- Experience leading and developing teams, setting direction, and raising the bar on strategic and creative output
- Strong strategic thinking skills and the ability to turn business and audience insight into focused marketing strategies and plans
- Comfort experimenting with AI and modern marketing tools in your workflow, and helping teams use them responsibly to increase impact
- Ability to operate in fast paced, dynamic environments, manage multiple priorities, and keep cross functional teams aligned
- Excellent communication and presentation skills, with confidence engaging senior stakeholders
- Experience working with creative, media, or digital teams and delivering high quality work on compressed timelines
Benefits
- Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid. Learn more at Visa.com.
Founded in 2011
Foster City, California, USA
29K employees (1,634 in marketing)
Traffic Signals
Monthly Visitors
3.3M
Monthly Google Ads Budget
$113.1K
Traffic Source Mix
Search
41.8%
Direct
47.1%
Referral
8.8%
Social
1.2%
Paid
1%
Headcount Trend
Current headcount: ~29.4K
Marketing Team
Marketing Team Size
1,328 (5% of company)
Median Career Experience
19 years
Median Tenure
6.4 years
Marketing Roles Posted (Last 30 Days)
15
People
HR / Recruitment
Marketing Leadership
Funding
Last Raise
Post IPO Equity, 10 years ago
Funding History
- Sep 2016Post IPO Equity




































































