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LERMA/

Director of Media Operations & Technologies

Dallas, TX (On-site)

Salary Not AvailableDirector/Executive7+ years expFull time

Posted 6 months ago

Job Summary

Own media operations leadership for a full-service agency, driving governance, tooling, and cross-functional delivery.

  • Own the media operations framework across trafficking, QA, naming, and documentation.
  • Must-have: 7–10+ years in digital media with hands-on programmatic experience.
  • Standout: Cross-functional leadership spanning media, data/analytics, and technology.

Job Description

Responsibilities

  • Define and evolve the agency’s media operations framework — encompassing trafficking, campaign setup, QA, naming conventions, documentation, and workflow governance
  • Partner with discipline leads to create consistent, scalable processes across all integrated investment channels (traditional media, paid search, social, programmatic channels, etc.)
  • Oversee onboarding for new accounts, ensuring operational readiness and alignment across media, data/analytics, and client service teams
  • Serve as the senior escalation point for trafficking, ad serving, platform access, and operational integrity issues
  • Build and maintain operational systems that increase delivery accuracy, reduce friction, and improve accountability across teams
  • Implement governance models for campaign setup, reporting cadence, and data integration
  • Identify and evaluate tools or automations that can streamline media workflow, from planning through reconciliation
  • Partner with Finance to improve forecasting, billing accuracy, and media pacing visibility
  • Provide senior oversight for the agency’s programmatic media practice across platforms such as The Trade Desk, DV360, and Zeta
  • Standardize programmatic strategy frameworks, audience approaches, and optimization methodologies

Requirements

  • Seven–10+ years of experience in digital media, including hands-on programmatic experience and media operations leadership
  • Proven track record building or managing media processes across trafficking, QA, tagging, and reporting
  • Deep fluency with DSPs (The Trade Desk, DV360), ad servers (CM360), and verification/measurement tools (IAS, MOAT)
  • Strong project management and process design skills with the ability to translate operational complexity into clear, repeatable systems
  • Experience mentoring and developing media talent and designing training programs that scale
  • Collaborative mindset with comfort leading cross-functional initiatives that bridge media, data/analytics, and technology

Benefits

  • Competitive salary based on experience
  • Paid company holidays and vacation earned per year
  • Paid sick leave
  • Benefits: medical, dental, and vision; life/AD&D; and short-/long-term insurance
  • Annual bonuses
  • 401(k) and annual profit-sharing retirement plans
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LERMA/

LERMA/ is an independent full-service agency with multicultural roots. We’re defined by our people — their histories, lived experiences, and perspectives — so, we’re ever-changing. And that will never change.

Founded in 2009
Dallas, Texas, USA
lermaagency.com
LERMA/ logo

Director of Media Operations & Technologies

LERMA/ · Dallas, TX · On-site