Director, Marketing Strategy & Operations

Sacramento, CA (Unknown)

$204K/yr – $328K/yrDirector/Executive8+ years expFull time

Posted 2 weeks ago

Job Summary

Own end-to-end strategic initiatives in Marketing, including ROI modeling and funnel optimization, while stewarding cross-functional outcomes and driving annual planning, team growth, and AI-enabled leverage across the Marketing org.

  • Own high-priority initiatives end-to-end to impact pipeline and growth
  • Lead cross-functional planning, execution, and ongoing operating cadence
  • Leverage AI to automate repeatable tasks and focus on strategic analysis

Job Description

Responsibilities

  • Own high-priority strategic initiatives end-to-end — marketing ROI modeling, channel performance, funnel performance — from framing through recommendation through ongoing execution
  • Steward Marketing's full-lifecycle outcomes in cross-functional conversations with Sales, Post-Sales, Product, and Finance — representing the org's impact on pipeline and growth
  • Run the operating cadence — day-to-day metrics, program management, and the strategic pivots that come from a fast-moving business — surfacing risks and opportunities proactively and driving resolution
  • Drive annual and multi-year planning — priorities, resourcing, and goal setting for the Marketing org, translating strategy into a plan that balances ambition and achievability
  • Lead and grow a high-performing team — not just building durable processes, frameworks, and documentation, but also developing the analysts on your team and contributing to the broader Revenue Strategy & Operations team
  • Use AI to create leverage — adopt and experiment with automation tools, and redirect the time saved toward the judgment-heavy work: what to build, why it matters, and what the data actually means in context.

Requirements

  • 8+ years of experience across high-growth tech and/or management consulting, including time in a team leadership role where you owned outcomes
  • A track record you can point to: specific initiatives you drove from ambiguous starting point to measurable business impact
  • Functional experience in operations, strategy, go-to-market, and/or growth within SaaS is preferred
  • Demonstrated ability to ramp quickly in unfamiliar domains and form a point of view fast —you are flexible and quickly build credibility
  • Ability to distill complex, ambiguous problems into a concrete plan, and then drive execution of that plan yourself
  • Genuinely energized by variety and ambiguity
  • Excellence in cross-functional communication — you can explain a complex problem to a C-level leader and an analyst with equal clarity

Benefits

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
ServiceTitan logo

ServiceTitan

3.4 Glassdoor

We’re building the operating system for the trades, a critical industry that’s been underserved by technology for far too long. Founded by the sons of hard working tradespeople and backed by top investors, our platform delivers a seamlessly integrated experience that enables thousands of business owners to accelerate growth, drive operational efficiencies and deliver a superior customer experience. We currently serve over ten trades industries, and we’re just getting started. Joining our team means that you’ll have the opportunity to make an outsized impact on the trades ecosystem and world at large. Are you built for the challenge?

Founded in 2012
Glendale, California, USA
3.1K employees (200 in marketing)
54% recommend to a friend
69% CEO approval

Salaries

Posted range

$204K/yr – $328K/yr

Taken straight from the job posting.

See all ServiceTitan salaries

Marketing Team

Marketing Team Size
137 (4% of company)
Median Tenure
4.1 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$1.5B
Last Raise
$365M
Series H, 3 years ago

Funding History

  • Nov 2022
    Series H • $365M
  • Jun 2021
    Series G • $200M
  • Mar 2021
    Series F • $500M

Traffic Signals

Monthly Visitors
2.7M
Monthly Google Ads Budget
$583.7K
Traffic Source Mix
Search
25%
Direct
70.7%
Referral
3.3%
Social
0.4%
Paid
0.5%

Headcount Trend

Current headcount: ~3.1K

Recent News

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Director, Marketing Strategy & Operations

ServiceTitan · Sacramento, CA · Unknown