Director – Marketing, Digital & eCommerce

Kohler, WI (On-site)

$167K/yr – $268K/yrDirector/Executive10+ years expFull time

Posted 3 weeks ago

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Job Summary

Own Kohler’s digital revenue and shelf health across owned and partner channels, aligning merchandising, PDP, and content to lift revenue and margin.

  • Growth & Merchandising: Lead channel assortment, merchandising strategies, and pricing to maximize conversion, differentiation, and profitability across Kohler.com and retail partners.
  • Platform & Shelf Optimization: Develop PDP and digital shelf programs to improve conversion, search rank, and content effectiveness across ecosystems (Amazon, Home Depot, Lowe’s, Wayfair, Costco, etc).
  • Discovery & AI: Own organic discovery across owned and retailer search and leverage AI-driven features to improve visibility and performance.

Job Description

Own Kohler’s digital revenue and shelf health across owned and partner channels, aligning merchandising, PDP, and content to lift revenue and margin.

  • Growth & Merchandising: Lead channel assortment, merchandising strategies, and pricing to maximize conversion, differentiation, and profitability across Kohler.com and retail partners.
  • Platform & Shelf Optimization: Develop PDP and digital shelf programs to improve conversion, search rank, and content effectiveness across ecosystems (Amazon, Home Depot, Lowe’s, Wayfair, Costco, etc).
  • Discovery & AI: Own organic discovery across owned and retailer search and leverage AI-driven features to improve visibility and performance.
  • Channel & Content Excellence: Balance brand storytelling with performance through optimized content, promotions, and product visibility.
  • Test & Learn: Establish a test-and-learn roadmap for PDPs, content, and user journeys to drive ongoing performance improvements.
  • Retail Media Alignment: Partner with Retail Media to align organic and paid keyword strategies and maximize total search impact.
  • Brand & Digital Experience: Ensure digital shelf experiences reflect premium Kohler branding while driving measurable performance.
  • Cross-Functional Collaboration: Work with UX, Creative, and Product teams to balance aesthetics with conversion optimization.
  • Analytics & Accountability: Own digital shelf analytics across discovery, content, conversion, and profitability.
  • Flagship Optimization: Optimize Kohler.com as a high-performing flagship for inspiration, personalization, and conversion.

Requirements

  • Bachelor’s degree in Marketing, Business, or related field; MBA preferred.
  • 10+ years of experience in Digital Marketing, eCommerce, or Channel Marketing, with demonstrated ownership of digital revenue and/or P&L.
  • Proven track record of driving eCommerce growth and profitability across owned and retail channels, including expertise in search ecosystems (SEO, retailer search, AI-driven discovery) and digital shelf/PDP performance.
  • Experience leading channel-specific merchandising and assortment strategies, managing complex product catalogs, and scaling performance across multiple SKUs and platforms.
  • Demonstrated ability to drive performance through data, testing, and cross-functional influence, including building test-and-learn programs and influencing partners without direct ownership (e.g., retail media, pricing).
  • Experience operating within major retailer and marketplace ecosystems (e.g., Amazon, Home Depot, Lowe’s), with a strong understanding of platform-specific search, content, and conversion dynamics.
  • Experience building or transforming digital commerce capabilities, including scaling content ecosystems, analytics frameworks, or omnichannel operating models.
  • Travel to customers, suppliers, trade shows and in-market events as needed, approximately 10%.
  • Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Benefits

  • We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period.
Kohler Co. logo

Kohler Co.

We’re a community of creators. Status quo busters. Difference makers. For more than 150 years, we’ve built our business on a singular mission—helping people live gracious, healthy, and sustainable lives. Thanks to the passion, craftsmanship, and ingenuity of our associates around the world, our business has expanded across the globe with a diverse portfolio of brands. Today, we’re one of America’s oldest and largest privately held companies. We manufacture smart kitchen & bath products and host world-class hospitality experiences. At 30,000 strong, we’re the driving force behind so much meaningful progress as we strive to #BecomeMoreAtKohler—individually and together. We’re unafraid of bold action and inspired to design better tomorrows. Here’s to the next 150 years. Learn more about Kohler's hiring practices to help you avoid recruitment fraud: https://www.kohlercompany.com/careers/how-we-hire/recruitment-fraud/

Kohler, Wisconsin, USA
14K employees (1,126 in marketing)