DIRECTOR OF MARKETING

Tempe, AZ (On-site)

Salary Not AvailableDirector/Executive3+ years expFull time

Posted 3 months ago

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Job Summary

Own a multi-outlet hotel and F&B marketing program, steering cross-channel launches, local activations, and brand storytelling to drive occupancy, guest traffic, and repeat visits.

  • Launch & Activate: lead pre-opening campaigns, buzz-building strategies, and grand openings for Sushi by Bou and Capriotti’s.
  • Local Engagement: cultivate a loyal community through influencers, events, and neighborhood storytelling to boost repeat visits.
  • Content & Digital: manage menu-driven content, reservations marketing, and hotel campaigns that align with brand standards and revenue goals.

Job Description

Responsibilities

  • Lead marketing strategy, campaign planning, and execution for all five F&B outlets: Terra Tempe Kitchen & Spirits, Skysill Rooftop Lounge, Cup of Joe Market Café, and the openings of Sushi by Bou and Capriotti’s Sandwich Shop.
  • Develop and execute integrated launch campaigns for Sushi by Bou and Capriotti’s Sandwich Shop, building pre-opening buzz, waitlist strategies, and press-worthy grand opening moments.
  • Create and manage seasonal promotions, happy hour campaigns, special events, and programming activations that drive local traffic and repeat visits.
  • Build a loyal local following through targeted outreach, influencer partnerships, community events, and neighborhood-level storytelling.
  • Collaborate with outlet managers, promoters and chefs to develop compelling content around menu launches, chef specials, and seasonal ingredients.
  • Oversee reservation-driving initiatives across platforms (OpenTable, Resy, etc.) and coordinate with operations to maximize covers during key dayparts.
  • Develop marketing collateral—menus, table tents, digital assets, promotional signage—that reflects each outlet's brand identity and energy.
  • Own and execute the property's comprehensive hotel marketing plan aligned with occupancy goals, ADR targets, and revenue objectives.
  • Champion the Westin brand identity on property—ensuring all marketing communications reflect Westin's well-being philosophy, elevated tone, and signature visual standards.
  • Partner with Commercial team to develop promotions, packages, and offers that drive direct bookings and Brand.com contribution.

Requirements

  • 3+ years of progressive marketing experience in hotel, hospitality, or restaurant environments; combined hotel/F&B experience strongly preferred.
  • Demonstrated success launching or marketing food and beverage concepts—from casual dining to upscale experiential brands.
  • Strong command of digital marketing channels: SEO, PPC, paid social, display advertising, email marketing, and metasearch.
  • Proficiency in social media content creation and platform management across Instagram and Facebook.
  • Experience with Canva or other creative/design applications; ability to produce polished, on-brand materials independently.
  • Marriott systems experience strongly preferred, including familiarity with brand platforms, and Marriott brand standards.
  • Working knowledge of CMS platforms (WordPress preferred), email marketing tools, and CRM/GMS systems.
  • Analytical mindset with the ability to interpret campaign data, generate insights, and optimize performance.
  • Exceptional written and verbal communication skills; strong copywriting ability with an ear for voice and tone.
  • Bachelor's degree in Marketing, Communications, Business, or a related field preferred.

    Benefits

    • Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
    • Flexible Schedules
    • Career Growth & Development
    • Insurance Benefit Available for both Full Time and Part Time Team Members
    • 401k Plan and Company Match Program
    • Vacation Pay / Sick Pay – Full Time and Part Time Team Members
    • Holiday Pay – Full Time Team Members
    • Amazing Recognition Programs/Giving Back – Community Outreach
    • Tuition Reimbursement
    Crescent Hotels & Resorts logo

    Crescent Hotels & Resorts

    At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience. Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates. At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

    Founded in 2001
    Fairfax, Virginia, USA
    1.1K employees (29 in marketing)

    Traffic Signals

    Monthly Visitors
    45.1K
    Traffic Source Mix
    Search
    37.6%
    Direct
    42.8%
    Referral
    15.5%
    Social
    3.4%
    Paid
    0.6%

    Headcount Trend

    Current headcount: ~1.1K

    Marketing Team

    Marketing Team Size
    24 (2% of company)
    Median Career Experience
    17 years
    Median Tenure
    3.2 years

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